Service Manager
Expert Care Services
Posted 16 days ago
About the role
Exciting opportunity for an experienced Service Manager to join the Expert Care Services' team in Kingswood, NSW. This full-time role will see you leading the delivery of high-quality aged and disability support services to our clients.
What you'll be doing
- Overseeing the day-to-day operations of the service, ensuring efficiency and compliance with all relevant regulations and policies
- Managing a team of support workers, providing leadership, mentoring and professional development
- Liaising with clients, their families and other stakeholders to understand and meet their needs
- Developing and implementing service improvement strategies to enhance the client experience
- Monitoring and reporting on service performance, identifying areas for growth and optimization
- Ensuring all documentation and record-keeping is maintained to the highest standards
- Collaborating with the broader leadership team to contribute to the strategic direction of the organisation
What we're looking for
- Significant experience (3+ years) in a similar service management role within the aged care or disability support sector
- Excellent people management and leadership skills, with a track record of building high-performing teams
- Strong understanding of the regulatory environment and compliance requirements for community services
- Excellent communication and stakeholder management abilities, with a focus on delivering exceptional client outcomes
- Proven experience in developing and implementing service improvement initiatives
- Relevant tertiary qualification in a related field, such as Allied Health, Social Work or Community Services
What we offer
At Expert Care Services, we are committed to providing a supportive and rewarding work environment for our employees. You'll enjoy competitive remuneration, opportunities for professional development, and a range of health and wellbeing benefits. Our flexible work arrangements and emphasis on work-life balance ensure you can thrive both in and out of the workplace.
About us
Expert Care Services is a leading provider of community-based aged and disability support services in New South Wales. With a strong focus on client-centred care and innovation, we are dedicated to empowering our clients to live independently and with dignity. Join our passionate team and make a genuine difference in the lives of those we serve.
Apply now to become our next Service Manager and be part of our growing organisation.
About Expert Care Services
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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