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Client Services Administrator

Wasply
Brisbane, QLD
A$70,000-$90,000 p/a + Superannuation
Administration & Office Support → Administrative Assistants
Full-time
Hybrid

Posted 16 days ago


Company

This is a unique chance to join a progressive accounting firm that’s rethinking the way the industry operates. Located in a beautifully designed office on the edge of Brisbane’s CBD, this team, led by former Big 4 and mid-tier professionals, embraces modern, paperless systems and a flexible work style, including two days a week from home. With a genuine focus on people and collaboration, they offer clear processes, paid overtime for busy periods, and plenty of opportunities to grow. If you’re looking for a supportive, forward-thinking environment, this might be the right place for you.

Position

With ongoing business growth, this role is essential to supporting the firm’s administrative operations and working closely with Directors and Senior Management across teams.

  • Serve as a key contact point for high-quality client base, supporting Directors with daily tasks and providing a high standard of client care.
  • Deliver high-level administrative support to both team members and valued clients.
  • Manage lodgements with the ATO and ASIC, ensuring compliance, accuracy, and promptness.
  • Organise daily correspondence and manage communications with efficiency and professionalism.
  • Handle diverse administrative tasks, including document management, detailed report preparation, and accurate spreadsheet maintenance.
  • Maintain and update the client database with precision, acting as the main custodian for client records.
  • Drive continuous improvement, actively seeking ways to innovate and enhance workflow efficiency.
  • Support projects and events as directed by Operations, bringing in fresh ideas and perspectives.
  • Collaborate across teams, fostering a positive, supportive work environment.
  • Proactively update managers on capacity and workflow for a transparent, productive team dynamic.

Candidate

  • Proven Client Services or Administration background in a public practice accounting firm (prerequisite)
  • Exceptional written and verbal communication skills
  • Proficiency in Microsoft Office, especially Outlook, Word, and Excel
  • Strong attention to detail, ensuring accuracy and quality in all work
  • Ability to multitask and approach problem-solving with initiative.
  • Team-focused with a positive outlook, ready to learn and expand your skillset
  • Eager to become an industry expert and support others on their professional journey

To apply for the position, we kindly request that you utilise the Quick Apply button provided within this advertisement.

Alternatively, you may contact Tristan Vaughan through our reception team at 1300 720 832. Please be assured that all communication will be handled with utmost confidentiality, and your personal information, including your curriculum vitae, will not be shared with any third party or potential employer without your explicit authorisation.


About Wasply

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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