About us

CRL Express specializes in logistics services Australia-wide. With a dynamic and vibrant team, we are determined to provide a solution-based approach to your logistics needs with steadfast service to our customers. We have seen rapid growth in a such short time span as we offer a personalized service to every scenario we face. We offer a variety of services including; Road Freight, 3PL (Warehousing and Distribution) National Linehaul Services, Air Freight, and Contracted logistics (Taxi Truck) in every state of Australia.

About the role

Due to internal promotion, we are currently looking for a Transport Allocator. The successful candidate will report to the Operations Manager. Your key responsibility will be managing a team of drivers. This position will suit someone who thrives in a fast-paced environment and wants a career progression in management.

What you'll be doing

• use resources safely and effectively
• identify the most optimal routes, and
• allocate company drivers and subcontractors efficiently.

• Managing the safety of the fleet.
• Scheduling and allocating all transport requests, deliveries and determining company driver or subcontractor requirements.
• Receive inbound calls providing a high level of customer service.
• Monitoring driver fatigue in accordance with Company and legislative requirements.
• Analysing equipment and operational tasks to ensure we:
• Preparing and analysing reports to assess performance against key performance indicators and business plans
• Train, and educate drivers on correct procedures including company policies on pallet control
• Ensuring all scheduled maintenance and repairs are undertaken in a timely and efficient manner
• Ensuring compliance with safety requirements, as well as applicable industry and Company standards
• Liaising with customers to resolve any issues
• Providing operational guidance to drivers on freight type, vehicle requirements, load restraints, and load placement and regulatory compliance.
• Reviewing procedures, processes, and practices to identify opportunities for improvement.
• We offer a competitive salary that reflects your experience.
• 6am start time

About you

• Minimum 2 years’ experience leading a team and managing assets in a road routing transport operation to deliver business objectives
• Demonstrated knowledge and experience in the application of NHVAS, CoR (Fatigue Management, Load planning, and Mass Management), Dangerous Goods Awareness, and Segregation requirements
• Well-developed communication skills, both oral and written
• Customer service focus with excellent communication skills.
• Sound computer knowledge including the use of TransVirtual, Outlook, Word, Excel etc
• Proven ability to meet deadlines, achieve performance and productivity targets
• Extensive working knowledge of the geography of Queensland
• Ability to comply with Company policies, procedures, and legislative requirements.
• An energetic approach and dedication to your career.
• Previous experience and ability in loading vehicles is desirable
• Forklift License (desirable but not necessary)

Benefits

• Fantastic company culture.
• Career progression
• Attractive salary package and bonuses for performance
• Stable, long-term career opportunity
• Forward-thinking, fast-paced position

Recruiters: We recruit internally so please don’t send us candidates or contact our managers. We’ll contact you if we require your support.