www.activerehab.com.au

RECEPTIONIST / ADMINISTRATION OFFICER

We’re looking for enthusiastic and committed Receptionist/Administration Officers who are hungry to learn, strive for excellence, and make a positive impact. Our ideal candidate will have a proactive, humble approach and possess exceptional interpersonal skills. Full time (38 hrs/wk) and part time positions (25 hrs/wk) available.

Are you:

• A team player who enjoys achieving shared goals?
• Skilled in written and verbal communication?
• Organized with excellent time management?
• Friendly and approachable, able to build rapport with team members, patients, physiotherapists, and doctors?
• Professional, representing both your own skills and the talents of your team?

If so, we would love for you to join our team!

Why Choose Active Rehabilitation Physiotherapy?

Since 1986, Active Rehabilitation Physiotherapy has built a reputation for excellence and innovation in physiotherapy. Active offers more than just a workplace – you’ll discover an exceptional team culture, growth opportunities, and comprehensive support every step of the way.

What Makes Active Unique?

Specialty Clinical Streams & Connected Care

At Active, we offer a variety of specialty services within our outpatient clinics, in addition to our core musculoskeletal care, setting us apart from other practices. Our unique connected care model integrates hospital and outpatient services, guiding patients through their complete healthcare journey.

Active’s Specialty Services

• Women’s Health
• Men’s Health
• Vestibular Neurology
• Mars Clinic (Child and Teen Continence)
• Musculoskeletal Care

Active’s Connected Care Services:

• Post-Op Breast Surgery
• Post-Op Gynaecological Surgery
• Orthopaedics
• Neurosurgery, including Spinal Surgery

About Active Rehabilitation Physiotherapy

We are a well-established, highly-regarded practice serving private hospitals and our three outpatient locations: South Brisbane, Annerley, and Highgate Hill. We offer comprehensive physiotherapy services in a collaborative and supportive environment dedicated to quality care.

What We Offer

• Full time 38 hours per week with option for a 9 day fortnight if desired
• Part time 25 hours per week

• A structured orientation and ongoing training program
• A supportive, collaborative team environment
• Individual mentoring to foster growth
• A flexible work environment for work/life harmony
• Monday to Friday work:
• Rostered shifts between 7:00 am and 6:30 pm
• Modern, computerised practice with full IT support
• Quality accredited practice

Your Role

As a Receptionist/Administration Officer, you will:

• Deliver high-quality customer service to both internal and external clients
• Manage patient appointments and accounts using our computerised system
• Handle various administrative tasks essential to our operations
• Provide support to our Leadership Team and Physiotherapists

Who We’re Looking For

Essential Skills

• Outstanding customer service abilities
• Proficiency in Microsoft Word (advanced), Excel, and Outlook (intermediate)
• Touch typing skills (60 wpm)
• Ability to quickly learn practice management software
• Excellent communication skills and the ability to build rapport with patients, colleagues, and healthcare partners
• Strong problem-solving abilities, organization, and attention to detail
• Ability to work well both independently and in a team
• Initiative and multitasking abilities

We value individuals who contribute to a positive, cohesive, and productive team atmosphere.

Desirable Skills

• Previous experience in a medical or allied health private practice setting

Support & Professional Development

We’re dedicated to your growth, offering training and mentoring as part of our commitment to developing career pathways within the practice, recognizing and nurturing individual strengths and interests.

Remuneration

Remuneration will be commensurate with skills and experience.

How to Apply

Applications close 17 March 2025, though we will consider candidates upon receipt of their application. We reserve the right to hire prior to the closing date if the right candidate is found.

Application Requirements

Please address your application to:

Dipthi Samalia, Director of Operations & Marketing

Your application should include:

1. A cover letter explaining how your skills and experience match the role and the essential and desirable skills
2. An up-to-date CV

Upload both documents in PDF format via the Seek website.

Shortlisted applicants will complete basic skills testing, including touch typing and Microsoft application skills, before interviews. Our goal is a successful job match for both you and us. We will notify all applicants of their outcome via email.

We look forward to receiving your application and learning more about you!