About the Company

As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au

Culture

Our employees enjoy working with MSS because we:

• Have a high people and culture focus;
• Offer extensive development and progression opportunities;
• Provide stability and certainty in a role;
• Work collaboratively together and are high achievement focused;
• And because we know how to have fun whilst getting the job done.

About the role

MSS Security is seeking experienced Control Room Operators for our Homes Victoria site to work as relievers. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries.

The ideal candidate will have at least two years of security experience in a control room setting and a valid control room license. Strong multitasking skills, attention to detail, and the ability to make quick decisions in a fast-paced environment are essential.

Duties include but and are not limited to:

• Monitor surveillance systems, compile reports and ensure compliance with site policies
• Monitor and authorise entrance and departure of employees, visitors, and other persons
• Access control
• Respond to alarms and investigate disturbances
• Provide assistance to residents and visitors in a courteous and professional manner.
• Conduct regular inspections and write reports to ensure security and safety equipment is functioning properly.

Skills & experience

• Demonstrated ability to handle crisis situations calmly and efficiently and prior experience working in a challenging environment
• Certificate II in Security Operations
• Working with children check (or willing to apply for one)
• Valid Security Licence with a control room endorsement
• First Aid and CPR
• Full Australian working rights
• Strong understanding of security protocols and procedures.
• Excellent observational and surveillance skills.
• Ability to operate security equipment and systems.
• Good communication skills and the ability to report incidents clearly and accurately.
• Physical stamina and the ability to stand or walk for extended periods

You must be available to work across all our Homes Victoria Locations listed below:

• Carlton
• Collingwood
• Fitzroy
• Prahran
• Park Towers
• Emerald Hill
• Richmond
• North Melbourne
• Williamstown
• Debney Park

How to apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.