About the Company

As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au

Culture

Our employees enjoy working with MSS because we:

Have a high people and culture focus;

Offer extensive development and progression opportunities;

Provide stability and certainty in a role;

Work collaboratively together and are high achievement focused;

And because we know how to have fun whilst getting the job done.

Full Time Control Room Operator at Monash University Clayton

Free parking available on site

Pay rate of $28.89 + super and shift penalties where applicable

About the role

MSS Security is looking for a dedicated Control Room Operator to become part of our team at Monash University. In this role, you will be responsible for overseeing daily control room operations, managing incident responses, monitoring security systems, compiling reports, and ensuring adherence to site policies.

We are seeking a candidate with a strong understanding of various CCTV, access control systems and investigation report writing.

Duties include but are not limited to:

Monitor CCTV systems and alarms to ensure constant surveillance and early detection of any security risks.

Respond promptly to security incidents, alarms, and emergencies, escalating issues as required.

Collaborate with emergency services to coordinate responses to incidents.

Regularly test and maintain security systems to ensure they are fully operational.

Provide clear and concise communication.

Ideal candidates will have:

Strong computer skills including Outlook, Word, and Excel.

Excellent communication skills.

Experience in using Milestone CCTV, Inner Range/Infiniti Security System and resolver reporting system would be preferable.

Proven experience working in a security control room.

Requirements:

Certificate II (or higher) in Security Operations.

Security licence with control room subcategory.

Working with children check (or willing to obtain).

Valid First Aid and CPR (or willing to obtain).

Full Australian working rights.

How to apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.