
FOH Supervisor
Fancy Hank's | Good Heavens | Springrock
Posted 17 days ago
Join a Company That Values Excellence, Culture, and Its People!
About Us: Fancy Hank’s Group runs some of the coolest hospitality venues in town:
Fancy Hank’s – A legendary BBQ spot serving up mouthwatering flavors that’ll have you coming back for more
Good Heavens – A stylish rooftop cocktail bar with unbeatable views and seriously good vibes
Springrock – A modern pub with classic counter meals and a fresh twist
Work-life balance – Enjoy a four-day work week for full-time employees (because work hard, play hard!)
Career growth – Get access to awesome training, development, and opportunities to level up your career
Passionate team – We’re all about delivering unforgettable experiences with a smile-
We’re searching for a dedicated, enthusiastic go-getter to join our team at Fancy Hank's and Springrock, bringing energy, passion, and flair to our food-loving, guest-focused venues.
What You Bring to the Table:
- A strong work ethic and a positive, can-do attitude
- A love for teamwork and collaboration – we’re all in this together!
- Killer communication and leadership skills
- A stable employment history (yep, that’s a must!)
- Full working rights in Australia (required)
- Previous experience in a supervisory role within hospitality, ideally in a restaurant or customer service-focused environment.
- A passion for food, drinks, and creating unforgettable guest experiences
- Solid knowledge of beverages, from classic cocktails to the perfect brew
- Stellar customer service skills with a focus on making every guest feel special
- Experience in inventory management and basic financial oversight
- People management skills that keep the team motivated and engaged
- Familiarity with health and safety regulations and liquor licensing laws
- Flexibility to work evenings, weekends, and public holidays
- RSA Certificate (a must-have!)
- Basic understanding of targets and KPI's
What’s In It for You:
- A four-day work week for full-timers – because life’s too short for burnout
- A friendly, inclusive, and fun work environment where you can be yourself
- A workplace culture that’s all about teamwork, good vibes, and personal growth
- A supportive management team that’s got your back every step of the way
- Opportunities for training, development, and career progression
- A highly competitive salary for the right candidate
If you're a hospitality pro who loves great food, awesome drinks, and even better people, we’d love to hear from you!
About Fancy Hank's | Good Heavens | Springrock
Fancy Hank's is the flagship venue within our trio, which includes Good Heavens Rooftop Bar and Springrock Public Bar. Located in the heart of Melbourne, each venue offers a unique taste and atmosphere that reflects the city's dynamic culinary spirit.
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