Internal Sales Representative - Premium Global Brand

Your New Company

Join a globally recognised brand renowned for its premium appliances, cutting-edge design, and innovation. With exclusive distribution rights in Australia, this company is committed to delivering high-quality products and exceptional customer experiences.

Your New Role

As an Internal Sales Representative, you will play a key role in ensuring seamless sales operations and outstanding customer service.
Your responsibilities will include:

• Managing the end-to-end sales process, from order entry to payment and final delivery.

• Handling inbound phone enquiries with professionalism and efficiency.

• Responding promptly to email enquiries related to Retail Sales and Agency Sales.

• Investigating and resolving complex enquiries regarding stock, orders, ETAs, and backorders.

• Assisting with stock take, processing cash sales, and supporting showroom enquiries, sales, and demonstrations.

• Collaborating with state agencies to achieve sales targets.

• Processing sales requests from internal teams and assisting with e-commerce order fulfilment.

• Following up on aged orders, outstanding payments, and liaising with the warehouse to resolve delivery issues.

What You'll Need to Succeed

• A passion for sales and delivering exceptional customer experiences.

• Strong communication skills with the ability to manage complex enquiries.

• Previous experience in sales and an inbound/outbound call centre environment.

• Proficiency in Microsoft Office; experience with AS400 is desirable.

What's in It for You?

• Competitive salary: $65-70k + super (based on experience).

• Flexible work arrangements: 4 days in the office, 1 day WFH.

• Modern workspace: Work in a stylish, state-of-the-art office in Alexandria.

• Supportive culture: Join a friendly and collaborative team.

• Onsite free parking for your convenience.

• Be part of a leading global brand with a reputation for excellence.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.