Peat’s Office Equipment is a well-established I.T company that has been providing Total Business Solutions to Echuca and surrounding district since 1976. We are a growing team of 14 persons dedicated to providing businesses with all their technical and technology needs through sales and service.

Peat’s Office Equipment is currently looking for a ‘Service Co-ordinator/Administration Assistant’ to join our service centre on a permanent basis. The role includes liaising with clients and technicians to ensure that all jobs are booked/tracked and completed proficiently. You will also co-ordinate subcontracting work from City vendors. To be successful in this role you will have:

Key Requirements:

• Excellent communication skills, both written and verbal
• A passion for helping people
• Excellent Customer Service, and organization skills
• Exceptional attention to detail
• The ability to think on your feet
• Ability to multi-task and work unsupervised
• Great phone manner
• Fast learner
• Good computer skills with Microsoft Office knowledge and excellent typing ability

Key Responsibilities:

• First point of contact for customers requesting maintenance services
• Complaint resolution and debt recovery
• Technician assistance with time management and organisation
• Parts ordering and inventory
• Co-ordinate subcontracting work from supplier to technician
• Type all service orders for invoicing with high attention to detail through our industry-based software
• Answering phones and covering for reception at times

Other Requirements:

• The right to work permanently in Australia
• Must relocate or reside locally

Benefits:

• Uniforms supplied
• Active social club
• Encouraged and supported to further develop skill set through training and certification
• Relaxed and fun workplace
• Opportunity to work as part of a team