The Administration and Volunteer Manager plays a pivotal role in maintaining smooth
business operations by leading all company administration and managing festival volunteers. This
position will be responsible for implementing company policies and procedures, ensuring daily office
functions run efficiently, providing critical support to other departments. Over the festival period, this
position will also manage recruitment and nurturing of festival volunteers.

Key Responsibilities:

• Oversee and manage daily administrative operations and tasks.
• Oversee and manage day to day office management including contractors, stationary and facilities.
• Develop and implement efficient office systems, procedures, and policies.
• Supervise and provide leadership to the festival administration and volunteer team.
• Provide high level administrative support to the CEO.
• Assist with the management of accounts payable and receivable.
• Assist with payroll procedures.
• Support HR functions, including recruitment and on-boarding.
• Liaise with CEO and Directors to assist in other departments when required.
• Manage festival volunteer recruitment, on-boarding, rosters and retention.
• Assist with the maintenance and updating of the festival website and ticketing system where required.
• Undertake on-site festival tasks where required.
• Assist the wider festival team with general tasks and festival operations as needed.

Key Requirements:

• Proven experience as an Administration Manager or in a similar role.
• Strong attention to detail.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills .
• Proficiency in Microsoft Office Suite and Xero.
• Ability to work independently and manage multiple priorities .
• Proven experience in managing people and teams.
• A team player who wants to learn and grow with the festival.

Desirable
• Experience in finance.
• Experience working with volunteers.
• Open driver's License