Position Objective:

The Administration Accounts Manager is responsible for office management and support of the end-to-end Accounts Payable and Receivable financial management functions and general administration.

The role will provide leadership and support to their direct reports and indirect personnel through the following objectives:

• Ensuring that issues are quickly identified, investigated, and resolved.
• A strong customer focus.
• Training and developing of the accounts team to achieve required outcomes and processes.
• Proactive and responsive to Administration/Accounts service and issues.
• Identifying opportunities to improve service standards.

Key Responsibilities:

• Deliver effective administrative support activities.
• Manage customer accounts, queries, and related tasks.
• Oversee and support end-to-end Accounts Payable & Accounts Receivable processes across the Group, gathering and collating relevant data to produce regular progress reports.
• Manage debt collection processes.
• Assist with bank reconciliation and financial month-end responsibilities.
• Support the preparation of monthly client reports.
• Manage stationery, mail, insurances, and other office management tasks.
• Provide system support as required (e.g., NetSuite, Ipro, CM3, etc.).
• Coach, train, and support the team as required.
• Ensure effective customer and stakeholder engagement.
• Maintain effective communication with stakeholders and manage expectations.

Reporting Relationships:

• This position reports to the General Manager.
• This position works with the Service Delivery Manager, Client Relationship Manager, Finance Manager.
• This position has staff reporting to them for administration tasks.

Skills and Qualifications:

• Experience in a similar role and/or industry is favourable.
• Effective planning to ensure key activities are delivered according to agreed timelines.
• Stakeholder engagement and relationship management.
• High-level interpersonal skills.
• Strong attention to detail.
• Proactive and responsive approach.
• Adaptable and flexible to manage multiple tasks simultaneously.
• Ability to respond effectively to constant change

Benefits:

Join a supportive working environment for you to add value and be part of a growing and successful business.

Be mentored by nurturing and experienced leaders invested in your professional development.

Work in a collaborative team that values innovation, integrity, and excellence.

To Apply:

We encourage you to apply for this exciting opportunity. Click the "Apply Now" button below to submit your Resume.

Alternatively reach out for a confidential discussion with Sonia Aloi 0491 719 642 / [email protected]

You must be an Australian Citizen to apply