Our Client is a leading wholesale supplier specialising in licensed souvenirs and custom promotional products. They have a commitment to quality and innovation and they cater to a range of clients around Australia - offering a vast selection of unique and customisable items. As they continue to expand their operations, they are seeking a motivated and results-driven Account Manager to work with their wide array of independent clients. The "Indies" are the smaller-sized clients that are separate from large retail chains.

As an Account Manager, you will play a crucial role in driving sales and maintaining strong relationships with these valued clients. This position involves a combination of account management, order processing, and proactive sales initiatives. If you are a passionate, customer-focused individual with a flair for business development and an interest in providing your clients with solutions rather than just ‘selling off the shelf’, we invite you to apply.

Your role:

• Build and nurture relationships with clients through regular communication.
• Understand client needs and preferences to provide tailored solutions
• Address client inquiries and concerns promptly and professionally.
• Regular and positive contact with your clients.
• Actively identify upselling and cross-selling opportunities to maximise revenue.
• Follow up all opportunities and quotes
• Collaborate with the sales team to develop strategies for business growth.
• Assist in developing promotional campaigns and sales materials.

The Candidate:

• Highly organised, with the ability to prioritise as well as work to deadlines.
• Proven experience in sales or a customer-facing role
• Able to work in a busy focused team
• Knowledge of B2B sales support
• An inquisitive mind
• Team-focused with a strong can-do

Requirements:

• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Proficiency in CRM software and MS Office Suites.
• Self-motivated with a proactive approach to business development

Our Client has a small team with a family-friendly environment and encourages a work/life balance. There's plenty of on-site parking available, along with other amenities.

If this sounds like you, don't hesitate to apply to John Brownell at Plan B Recruitment.

Please note that only shortlisted candidates will be contacted directly.