The Company:

Join one of Australia’s largest and most trusted landlord insurance companies, with over 30 years of experience!
Operating from offices in Melbourne and Perth, our client serves landlords and tenants nationwide. They pride themselves on their compassion and five core values, which help create a professional, enjoyable, and collaborative workplace. This positive environment enables them to deliver exceptional service to their customers.

Values are at the core of the company and guide everything they do. These values include being Honest to the Core, Doing the Right Thing, Taking Responsibility, Inciting Optimism, and Being Human.

The role:

In this role, you will be supporting the Customer Service team with back-end administration, helping with everyday tasks to ensure efficient operations. Your duties will include handling cancellations, new business applications, and updating personal details or account changes.

You are an important part of the team, representing the company’s values in all your interactions. If an issue falls outside your scope, you will ensure it is appropriately escalated to the relevant team member. This role is more than just administrative duties; it’s about creating outstanding experiences and helping clients in a meaningful way.

What’s In It For You?

• Competitive salary of $55,000 plus super
• No weekends! Enjoy a Monday to Friday work week
• 6-month fixed-term contract with potential for extension
• Business hours from 8:30 am to 5 pm – no late nights
• On-site parking, with easy access via public transport
• Be part of an inclusive and diverse team that enjoys socialising in and out of the office
• Opportunity for career growth and development
• Gain experience with one of Australia's leading insurance companies
• Work in a supportive and collaborative environment
• Be recognised and valued for your contributions

Requirements:

To be considered for this role, you must have at least 1 year of experience in administration or a similar position.
Data entry experience is a plus!
Above all, we’re looking for someone with a genuine desire to help, a keen eye for detail, and a commitment to delivering outstanding service.

If this sounds like the perfect opportunity for you… APPLY!

If you have any questions, you can contact Brigette at SMAART Recruitment on 08 8232 6008.