Mandala Hospitality Group is currently seeking a passionate and customer service-focused individual to join us as a full time Hotel receptionist at the Best Western Plus Ambassador Orange.

As our next Team member, you will:

• Assist with Guest enquiries both face to face and over the phone.
• Be responsible for completing a wide variety of front office tasks, from selling the hotel’s facilities to taking reservations and maintaining guest accounts, assisting guests on Arrival, during their stay and up until their departure.
• Be willing to go the extra mile to provide great guest service
• Previous reception experience highly regarded.
• Be required to multitask and work in a fast-paced environment.
• Provide guests and visitors with local information from your vast array of knowledge of the local area.
• Flexible to assist in the restaurant as required by the needs of the business.

What we are looking for:

• Prior experience in hospitality & or customer service industry
• Experience using Protel an Advantage, however onsite training will be provided
• Reliable team member
• People with a passion for providing quality guest service.
• Good communication and time management skills with a friendly personality
• Team players, that will be hands-on in order to see their team succeed
• The flexibility to work over a seven-day roster at a variety of times.
• RSA – Not essential, however highly regarded.

If you are reliable and passionate about a career in hospitality and able to work a flexible roster then click Apply to submit your resume via Seek.

Immediate start available for the right candidates.