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Assistant Night Manager (full time) & Night Auditor (part time or full time)

Holiday Inn
Parramatta, NSW
A$24.87-$28.62 p/h
Hospitality & Tourism → Front Office & Guest Services
Full-time
On-site

Posted 2 days ago


About us

Holiday Inn Parramatta boasts 181 modern contemporary accommodation rooms, 7 spacious function rooms along with restaurant Twenty One Fifty and lobby bar, located in the heart of Parramatta.

Holiday Inn Parramatta is part of IHG® Hotels & Resorts, which is one of the world’s leading hotel companies, with hotels across more than 100 countries.

The moment a guest steps into our hotel, they walk into a genuinely memorable experience. Join our extraordinary team where we support your personal growth and well being and will be a valued member of an inspirational team.

As the Assistant Night Manager & Night Auditor, your tasks and responsibilities will include, but not be limited to;

  • Assisting with check-in and check-out of guests, ensuring all procedures are adhered to
  • Fostering strong communication between the Night team and day team
  • Be proactive and resourceful when attending to guest requests
  • Take initiative to ensure that interactions with our guests are positive and productive
  • Actively resolve guest complaints and challenges to high levels of satisfaction
  • Provide guidance, supporting training and leading the team
  • Take responsibility for the night audit function alongside the Night Manager, ensuring that all auditing income and revenue reporting are collated to a high level of accuracy
  • Be responsible for the health and safety of all guests and staff members
  • Working the night shift 11pm-7am
  • Assistant Night Manager role is full time
  • Night Auditor role is part time or full time

Qualifications and requirements

  • Strong communication skills.
  • High level of computer literacy – Excel and Opera experience
  • Excellent attention to detail.
  • RSA and First Aid qualifications or be willing to obtain.
  • Must live in Australian and have full work rights

Personal Attributes

  • Warm, friendly outgoing personality
  • Well-groomed and professional presentation
  • Passion for hospitality and people

Employee Benefits - IHG discounted worldwide accommodation, complimentary meals while on shift, free on site car parking, close to public transport, paid birthday leave.


About Holiday Inn

Geelong, VIC, Australia
Trades & Services

The Holiday Inn is steps away from the University of Florida campus, Ben Hill Griffin stadium - home of the Florida Gators and "The Swamp" - O'Connell Center and numerous academic classrooms and athletic facilities. Whether you are visiting Gainesville for business or pleasure, take advantage of all there is to offer. Gainesville is home to a variety of local cafes, bistros and full service restaurants. Holiday Inn® hotels provide friendly service and a comfortable, relaxing atmosphere. Visit our website to explore our family hotels worldwide. Holiday Inn® hotels provide friendly service and a comfortable, relaxing atmosphere. Visit our website to explore our family hotels. Twitter: @HolidayInn | Fa It’s familiar. But, it’s better than ever before. The first thing you’ll notice is the new Holiday Inn sign outside. Inside you’ll see stylish contemporary décor, crisp white linens on every bed and a selection of soft and firm pillows in every room. It’s more than a warm bed, a clean room, and a friendly smile. It’s a hotel where you can sit back, relax and be yourself. Holiday Inn Cairo Citystars is the perfect place to stay for business and pleasure. Located within the spectacular Citystars Complex the largest retail and entertainment centre in Egypt with over 640 stores, 21 cinemas, two in-door theme parks and an authentic replica of Khan El Khalil for Egyptian souvenirs with a gold souk all under one roof. Situated just 10 minutes away from Cairo Internatio nal Airport and 10 minutes from Cairo International Conference Centre, the hotel is in an ideal location for many of the major attractions within Cairo. Offering our guests an intimate and sophisticated atmosphere, the Holiday Inn Cairo Citystars boasts a total of 311 guest rooms including 23 suites. All rooms feature individually controlled air conditioning, flat screen LCD TV’s, IP telephone system with color display and direct dial, in room safe deposit box, hairdryer, mini bar, tea and coffee making facilities and 24 hour room service. The Executive floor offers a private lounge, designed to fulfill every business travelers’ requirements.

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