About Us:

Birchtree Centre is a large private therapy practice, offering support to adolescents and adults through a diverse range of therapeutic services. With a team of over 55 clinicians, we operate a cross our Forest Lodge (Glebe) and Pymble locations. We provide specialised care for individuals dealing with complex trauma, addiction, and eating disorders. In addition to individual and group therapy, we offer trauma-sensitive yoga, Tai Chi, art therapy, and trauma support groups. We also provide clinical supervision, placements for students, and a psychology registrar program, helping cultivate the next generation of trauma-informed professionals.

Founded in 2015 by Dr. Sophie Reid and Jace Cannon-Brookes, two clinical psychologists specialising in trauma, Birchtree Centre is part of the Birchtree Group which includes Birchtree Foundation, Birchtree Education, and soon Birchtree Hospital. Our mission is to improve mental health care across Australia and ensure mental health is recognised as a fundamental human right.

Key Responsibilities:

• Administrative Support: Assist with managing client referrals and intake, including liaising with clients, clinicians, and external professionals. Handle confidential client data and manage the waiting list.
• Client Interaction: Conduct intake calls, receive self-referrals, and ensure a professional and friendly approach when communicating with clients.
• Marketing & Promotions: Support the development and implementation of promotional strategies for Birchtree Centre events. Write and edit content for events, projects, website and create digital content to engage the community (including newsletters and social media).
• Facilities Management: Oversee stock control, manage car parking rosters, and assist with necessary maintenance.
• Group Coordination: Assist with the Trauma Support Group intake process, ensuring paperwork is completed and payments are processed on time.
• Event Coordination: Help with event logistics, community engagement strategies, and assistin promoting events across various platforms.

Qualifications & Experience:

• Minimum of 1 years’ experience in business administration preferred.
• Experience in the mental health sector is preferred.
• A tertiary qualification (or currently studying) in a relevant field.

Selection Criteria:

• A passion for mental health and a strong commitment to the values of Birchtree Centre.
• Strong written and verbal communication skills, with the ability to engage effectively with diverse individuals.
• Excellent organisational and time-management skills, with a proactive approach to tasks.
• Proficient in computer literacy and general office software.
• Knowledge of marketing tools and strategies for digital platforms (social media, newsletters, etc.) is a plus.
• High integrity, professionalism, and commitment to confidentiality.
• Able to adapt to a changing environment and collaborate effectively in a team.

Support & Supervision: You will receive supervision from the Practice Manager, with additional guidance from the Co-Directors as needed.

Location: This role is based on site at our Forest Lodge Centre: 58 Parramatta Road, Forest Lodge NSW 2037

Contract Type: Permanent part-time 3 or 4 days, salary and 5 weeks annual leave offered pro-rata.

Business hours: Monday to Thursday, 9 am – 5 pm.

How to Apply:

To apply, please submit your CV to Gabrielle de Knock at [email protected].