We are looking for an enthusiastic part-time receptionist/ administration assistant to provide office support and work in our Psychology clinic in The Entrance. In this role, you will report to our office manager and director.

About Evolve Psychology Services

We are a team of Psychologists, Counsellors and Behaviour Support Practitioners that provide services to NDIS participants, Medicare and DCJ clients working across the lifespan. We work across early intervention, school age, adolescent and adult services individuals who have various presentations and disability types.

Overview of duties:

• General administration duties
• Organising staff appointments and calendars
• Front desk work greeting clients
• Social media support
• Management of patient records
• Service agreements
• Invoicing
• Filling, printing, photocopying
• Updating policies and procedures
• Ensuring client folders are up to da
• Appointment scheduling
• Office management: ordering office supplies
• Office cleaning, tidying, taking bins out
• Communication: respond to emails, answer phone calls, enquiries and new referrals
• Record keeping and document uploading
• Data entry into our clinical system

Required skills:

• Provide professional customer service to the public while meeting required timeframes.
• Strong organisational skills including the ability to organise workflows to meet competing demands and adaptability to a range of workplace expectations and responsibilities.
• Strong
• Proficiency in Microsoft Office products such as Outlook, Word and Excel.
• Great attention to detail.
• Positive work ethic and attitude.
• Fast learner and reliable with a team approach.
• Well-developed interpersonal skills, excellent written and verbal communication skills
• Ability to positively interact with clients, staff and other allied health professionals with a pleasant phone manner.
• Well-developed problem-solving skills.

To be successful in this role, you will:

• Possess outstanding organisational and time management skills
• Thrive in a busy work environment
• Pride yourself on attention to detail and possess the ability to meet deadlines
• Have the ability to adapt and be fluid with work style
• Strong customer service skills and the ability to respond quickly to customer needs.

Applicants are requested to provide:

• current resume / curriculum vitae (CV)
• cover letter

If you feel you would be a great addition to the team please submit your cover letter and CV to [email protected] or via the "apply" button. If you have any additional questions or would like to have a confidential discussion about this role, please email [email protected].