About Us

The Kooralbyn International School (TKIS) is a day and boarding school located in the picturesque Scenic Rim, just 20 minutes from Beaudesert. Guided by the motto Absol Fiducia (self-belief), TKIS fosters a culture where students are encouraged to strive for excellence, demonstrating tenacity, kindness, integrity, and self-confidence in all they do.

About the Role

We are seeking a self-motivated and experienced ICT Support Technician to join our team. This role is vital in maintaining and improving the school's IT infrastructure while providing technical support to staff and students.

⏳ Working Hours: 38 hours per week, with reasonable additional hours as required, in accordance with the applicable award or employment agreement.

Key Responsibilities

• Provide technical support for students and staff, diagnosing and resolving hardware and software issues.
• Install, update, and optimize software applications for system efficiency.
• Offer user training and troubleshooting for ICT applications.
• Maintain and troubleshoot the school’s network, servers, and cloud-based systems.
• Perform network patching, cabling, and connectivity troubleshooting.
• Oversee system upgrades, CCTV maintenance, and liaise with external IT consultants.
• Manage DNS filtering, cybersecurity policies, and network security.
• Administer and manage Microsoft Office 365 and Active Directory.
• Maintain the school management system (TASS) and Classroom Cloud.
• Assist with website updates and cloud-based applications, including graphic design for banners and images.
• Oversee and maintain laptops, desktops, printers, telephony systems, and peripherals.
• Plan and execute yearly maintenance, hardware upgrades, and system optimizations.
• Manage student laptop deployment, ensuring proper configuration and distribution.
• Operate and manage AV equipment, including projectors, interactive displays, and sound systems for school events.
• Collaborate with school leadership on IT projects and infrastructure improvements.
• Develop a yearly ICT action plan in consultation with the Principal.
• Assist with IT procurement, vendor coordination, and system upgrades.
• Develop and modify Microsoft PowerApps to streamline internal processes.
• Adapt existing programs to meet user and business needs.

Required Skills & Qualifications

Candidates must meet Level 7 requirements, including:

• A degree with at least 3 years of relevant experience, OR
• Extensive experience and management expertise in technical or administrative fields, OR
• An equivalent combination of education, experience, and training.

How to Apply

Interested candidates should submit their resume and cover letter to:
📧 Email: [email protected]
📬 Post: TKIS, 79c Ogilvie Place, Kooralbyn, QLD 4285