Lakeview Private Hospital (LPH) is an established multidisciplinary private hospital located at Bella Vista, Sydney. We seek to employ staff members with a passion for healthcare and a deep commitment to the philosophy of Patients First. We believe in creating a workplace that reflects that commitment. With views overlooking Norwest Lake, LPH offers a tranquil atmosphere with large operating theatres and outstanding rehabilitation facilities.

An opportunity exists for a highly motivated and experienced IT Support Coordinator to join our team onsite working on a part time basis, working 25 hours per week, 5 hours per day from Monday to Friday.

The IT Systems Support Officer is responsible for managing and maintaining hospital IT systems, ensuring minimal disruption to patient care and operations. This role provides frontline technical support, oversees communication systems, liaises with service providers, and ensures compliance with cybersecurity and healthcare regulations.

IT System Management & Support

• Act as the primary point of contact for IT issues, troubleshooting hardware, software, and network problems.
• Liaise with providers to maintain hospital IT systems, including medical records and patient information systems.
• Provide first-level technical support to hospital staff, troubleshooting hardware, software, and network issues.
• Ensure data security and compliance with relevant health data protection laws (e.g., HIPAA or Australian Privacy Principles).
• Support the roll-out of new applications.
• Providing Desktop Support (Windows Based) & Microsoft Office Support
• Installing and configuring computer hardware, software, telephones, networks, printers and scanners
• Monitoring printer toners, papers and ordering supplies
• Moving computers around the office when necessary

Communication Systems & Infrastructure

• Oversee hospital communication systems, including email, telephony, paging, and intercoms.
• Support audiovisual setups for conferences and training.

Cybersecurity & Compliance

• Implement and monitor cybersecurity measures, ensuring compliance with healthcare regulations.
• Regularly review and update IT policies.

Training & Project Management

• Conduct IT training for staff and create user guides.
• Manage system upgrades and technology implementations in collaboration with providers.

To be considered for this role you will need to meet the following criteria:

• Australian Citizen/Permanent Resident
• Formal IT Qualification highly regarded
• Minimum 2-3 years’ experience in a similar role. Experience in a healthcare setting would be preferred.
• High attention to detail, excellent communications and interpersonal skills
• Commitment to quality, best practice and environmental safety
• Proven ability to work effectively in a team environment and independently as required

Benefits:

• Free onsite parking – estimated after tax value of $2,500
• Access to Fitness Passport, offering discounted gym membership fees
• Access to our PayLab staff benefit scheme, providing discounted products at over 120 retail stores
• Conveniently located, a 5-minute walk from Norwest Metro station for those using public transport
• Salary packaging available for leased vehicles and work devices

Appropriate criminal record and child protection checks are required for all successful candidates. Employment with Lakeview Private Hospital is subject to your compliance with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases – NSW Health Policy Directive PD2022_030. In summary this means you will need to demonstrate immunity against TB

Only applicants with permanent residency or visas 189, 186, 190, 892, or 893 will be considered for this position. We do not accept applicants without this status.