About Maranoa Regional Council: Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come. We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.

About the position:

To contribute to the Rates teams' objectives in maintaining Council's property, and rating and utility billing systems and processes consistent with:

• Council's legislative obligations under the Local Government Act 2009 and Local Government Regulation 2012 for rates and charges
• Council's legislative obligations under the Gas Supply Act 2003, Water Act 2000 and Energy and Water Ombudsman Act 2006 for water and natural gas
• Council's Revenue Statement, policies, and procedures
• Other Legislative obligations as required

Key Responsibilities:

Rates

• Issue half yearly rates notices in August/September and February/March of each financial year.
• Maintain and update valuations on advice from the Department of Natural Resources, Mines & Energy, as required.

Utility Billing

• Provide information for the submission and preparation of reports and presentations to Council meetings.
• Process and issue quarterly and monthly gas notices.

Discounts, Remissions, and Concessions Administration

• Monitor discount applications before the end of the discount period and in accordance with Council's Revenue Statement.
• Administer Council's pensioner remission in accordance with Council's Rates and Charges Rebate and Concession Policy and relevant legislation.

Customer Service and Administration

• Provide high quality telephone and in person support to internal and external customers on a range of rating and utility related matters.
• Respond to all customer requests and queries in accordance with Council's Customer Service Charter and relevant policies and procedures.

For full details of this position, please ensure you download the attached Position Description, which provides the detailed responsibilities and required skills, experience and qualifications.

Mandatory and Highly Desirable Qualifications and Licences:

To be successful you will need to demonstrate that you have (or have the ability to obtain upon commencement) the below mandatory requirements for the role:

Certificate III in Business Administration (or similar discipline); or Attained through previous appointment, service and/or study, an equivalent level of expertise and experience to undertake the range of activities required

• Current C (Car) Class Driver Licence

Position Details

• This position is based in Roma, QLD
• Fixed-Term - Full-time position to 12 May 2026
• Maranoa Regional Council Certified Agreement 2023 - Stream A - Level 4 - $72,421.42 per annum.

Why it is worth working at Maranoa Regional Council?

• Work a 9-day fortnight with a Rostered Day Off.
• Access Long service leave after seven (7) years
• Relocation assistance available if relocating from outside of the Maranoa Region. (Terms & Conditions apply)
• Five weeks of annual leave annually
• Three weeks sick leave annually
• Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)
• Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.

Discover the Maranoa Region:

Explore Roma Qld Where Country Meets the Outback (romarevealed.com.au)

To apply, please ensure you:

1. Download and review the Position Description.
2. Submit your current Resume.
3. Provide a Cover Letter addressing the required skills and experience outlined in the Position Description, demonstrating your relevant experience, abilities, and personal qualities

Please follow the instructions carefully to ensure your application is considered.

Additional Information

MRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.

The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

For more information:

Website: www.maranoa.qld.gov.au

Telephone: 1300 007 662

Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace