Do you take pride in delivering exceptional client experiences?

Do you value teamwork, professionalism, education & training and celebrating success?

If you have a passion for engaging with clients, excellent problem-solving abilities, and a commitment to delivering second to none service, we want to hear from you!

Position: Full Time Admin/ Finance assistant

Location: Rockhampton, QLD

About Diamond Carpet Cleaning:

Diamond Carpet Cleaning have been established in the Rockhampton region for over 19 years. Our core focus is delivering trusted exceptional services and creating supportive team culture in the field of professional cleaning services. We do this by providing high quality trusted cleaning services and an exceptional client experience for every client, each and every time.

Our Core Values are:

• Exceptional Client Experience
• Professionalism
• Education & Training
• Outstanding Communication
• Team Work & Celebrating Success
• Being Above the Line
• Being Trustworthy

The Administration/ Finance Assistant position is suited for someone who is :

• friendly
• resilient
• decisive
• handles pressure well
• proactive and
• self-driven
• detailed

About the Role:
The Admin/Finiance Dual role is full-time - 5 days a week (no weekends are required).

Key tasks include:

• Effectively manage the technician’s diary so that revenue targets are met
• Answer and follow-up inquiries by phone, Facebook, email and in person
• Process paperwork and other daily administrative tasks
• Follow up leads and past clients and convert to paying clients
• Finance tasks including invoice, payroll, reconciliation of accounts, receivables and payables
  
  

NB: To learn about our services, a part of your training will be to go out in the field and learn how to do the cleans. Once trained, you may be asked from time to time to assist team members in the field.

Qualifications:

• Experience is preferred but not required
• Excellent communication and interpersonal skills to interact effectively with clients and team members.
• Problem-solving skills to address unexpected challenges and provide effective solutions.
• A clean criminal history.
• Available Monday – Friday 8am - 4pm.
• Computer proficiency
• Driver’s licence

Skills & Abilities

• Outstanding verbal & Written communication
• Outstanding Time Management

Benefits:

• Small, local family business (you’re more than just a number)
• Positive and collaborative work environment.
• Annual and sick leave

If you're passionate about providing an exceptional client experience and have a willingness to learn, we invite you to apply for the Admin/Finance position.

Join our team and play a pivotal role in providing the most detailed cleaning services in the Rockhampton region. To apply, kindly send your resume and a cover letter explaining why you would be a good fit for our company to [email protected] with the subject line: (Your name) – Admin/Finance Role Feb/March 2025 – I’m ready to get started

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Application Deadline: 28th March, 2025