About Us Marine Energy Systems is one of Queensland's largest marine parts supplier. We are importers for major brands, operating from a retail and warehouse space in the Boat Works Marina in Coomera. We have a national presence online through multiple online stores and supply parts B2B & B2C throughout the country.

We are seeking a person with a positive attitude who enjoys a dynamic environment interacting with customers and colleagues.

The Role involves marine engines parts interpreting and customer service (retail and trade) from our outlet in the Boat Works Marina on the Gold Coast. As the face of Outboard Parts, serve customers in store, over the phone and online.

$85,000 - $99,000 dependent on level of experience.

Start Date 4 April 2025 or Prior.

Permanent, full time position. Mon-Thu 8am-4pm, Fri 8am-3.00pm.

Qualifications & experience

• Engine parts knowledge essential. Preferably marine outboard and inboard petrol engines and drives.
• Friendly, well presented individual with positive character.
• Customer service oriented.
• Good working knowledge of computer programmes essential.
• Experience with order processing.
• Good literacy and organisational skills.

Tasks & responsibilities

• Providing great customer service - In store, telephone and online communications.
• You will be the first port of call for customers entering store and calling for help and advice.
• Parts interpreting: Indentifying parts for customers - trade and retail - using parts manuals and online resources. Primarily Outboard Motors but all marine engines.
• Work with a team to achieve positive outcomes.
• Invoicing and stock maintenance through Xero accounting package.
• Developing new lines of supply and sales opportunities.
• Evaluating and processing warranty claims.
• Website entries, updating and general website maintenance through multiple online stores hosted on Shopify.
• General warehousing, receipt and sorting of goods. Must be fit to lift / move boxes / parts.