🌎 Middle Swan

⏲️ Permanent - Full-time

💰 $85,398 - $91, 881 + super + salary packaging

👉🏼 The need-to-know…

Property management pro looking for something with a dash of difference?

Rise manages a unique portfolio of properties housing tenants participating in programs such as ‘The Independent Living Program’ for people living with mental health or coming from the Department of Justice. Our mission is to support clients to continue living independently, whilst meeting their program requirements and obligations of their lease agreement to succeed in their tenancy journey.

This position is full-time, working Monday to Friday (flexible start/finish) based in Middle Swan with travel around metro locations as required. Once up-to-speed and if approved (by our work health & safety team) you may enjoy some work-from-home.

This isn’t your typical Property role. At Rise, The Property Officer position (known internally as ‘Senior Administrator – Property’) would be ideal for someone with a community services background or eagerness to transfer into the community space. A typical day could look like…

• Juggling your property portfolio like a pro, handling tenant chats, inspections, repairs, and lease management
• Working with tenants to answer queries and give additional support whilst handling sensitive situations with care
• Teaming up with Support Workers, Case Managers, representatives from the Department of Justice and other programs to plan and solve problems
• Championing tenant wellbeing through a friendly, client-focused & trauma-informed approach
• Reviewing rent, managing payments, and tackling arrears sensitively whilst keeping leases inline and up to date
• Administration duties including, digging into data to create insightful reports and organising/maintaining files

👉🏼 The need-to-have…

Here at Rise, we nurture potential, but we do need you to have a few tricks up your sleeve including the following:

• Experience working in Property Management (highly regarded)
• Top-notch administration skills including ability to whip up an excel spreadsheet, merge docs in Word, craft letters/reports, manage emails and navigate databases with ease
• Sensitive, calm and open-minded approach with skills to adapt communication style to suit different scenarios or client needs
• Skills in juggling competing demands whilst using initiative
• Additional stand out’s such as experience working in a not-for-profit or with clients/tenants in a community services setting (desirable!)

Sound good so far? Wondering what else you get for working at Rise?

Rise has been working with communities for more than 40 years. We support over 5000 people from all walks of life. These include young people at risk, those experiencing mental health issues, people with disability and older people. We offer our RISING stars….

• A welcoming culture where your achievements are celebrated, and support is plentiful
• Up to $15,900 per annum salary packaging options to bump-up your take home pay plus an additional $2,650 per annum meal entertainment. HBF corporate discount on health insurance, access to an employee assistance program, and journey cover insurance
• Flexible working hours and practises available to suit your needs and commitments
• Ongoing training and development to keep your skills growing
• Diversity – real diversity. Not just words on a page. We want you to bring your true self to work and encourage applications from people of all backgrounds and lifestyles including those who identify as living with disability, are Aboriginal or Torres Strait Islander or part of the LGBTIQA+ community.

Formalities (The serious stuff!)

Appointments to this position will be subject to a NDIS Worker Screening Check. Costs for new checks will be covered and/or reimbursed by Rise.

A cover letter is recommended within your application. Within your letter, we request the following:

• Outline your property or related experience to this position – we want to hear what would make you shine in this environment.
• Tell us about a time you had to handle an issue/situation at work with sensitivity

Have more questions? Contact Tony Green (Manager – Property) on 0417 933 837 who will be happy to assist you during business hours. Alternatively, you can email [email protected]

APPLICATIONS CLOSE: WEDNESDAY 19 MARCH 2025

Please note: Shortlisting, interviewing, and appointing may begin immediately. We reserve the right to close the position without notice. We suggest you don’t delay applying to avoid disappointment.

🍀 We wish you GOOD LUCK 🍀