About the Role

Are you a hospitality leader with a passion for delivering exceptional guest experiences? This is your opportunity to take the next step in a dynamic and community-focused venue.

Our client, Bundaberg RSL, is seeking two Assistant Managers to support the Operations Manager in overseeing daily venue operations. This role plays a key part in ensuring high service standards, compliance, and operational efficiency while leading staff, optimising business performance, and fostering a welcoming and inclusive environment for members, guests, and employees.

Who You Will Be Working For:

Established in 1919, The Bundaberg RSL has been dedicated to supporting current and former Australian Defence Force members and their families for over a century. Built on a foundation of service and camaraderie, they provide a welcoming space for veterans while building strong connections with the wider community.

Their RSL Club upholds these values while delivering exceptional hospitality, dining, and entertainment experiences. They are committed to high service standards, strong community engagement, and ensuring a welcoming atmosphere for all.

Key Responsibilities:

🔹 Assist in managing daily venue operations across all departments.
🔹 Support recruitment, training, and supervision of staff to ensure a high-performing team.
🔹 Maintain high service standards, address guest inquiries professionally, and enhance overall satisfaction.
🔹 Ensure compliance with liquor licensing, food safety, WH&S, and regulatory requirements.
🔹 Assist with cash handling, reconciliation, and stock control to support budget management.
🔹 Support RSL events, commemorations, and community initiatives.
🔹 Help drive engagement through promotional campaigns and member initiatives.
🔹 Liaise with suppliers to ensure seamless operations and quality service delivery.

What They Are Looking For:

• Minimum 2 years’ experience in a hospitality leadership role
• RMLV, RSA, and RSG certifications (or willingness to obtain)
• Knowledge of OLGR, Food Safety, and WH&S regulations
• First Aid & CPR certification (or willingness to obtain)
• Proven leadership and people management skills
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
• Availability to work a 7-day rotating roster, including weekends and public holidays

Why Join Them?

• Competitive Salary $75,000 - $85,000
• Work in a values-driven, community-focused organisation
• Be part of a dynamic and supportive kitchen team
• Opportunities for career growth and professional development
• Make a meaningful impact – support and connect with veterans and their families

If you’re ready to take the next step in your hospitality career and lead a high-performing team in a respected, community-focused venue, we’d love to hear from you!

📞 For more information, call Rachael on 0481 877 654