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Client Service Support

Loan Market
Bundall, QLD
A$50,000-$55,000 p/a + super per year
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 26 days ago


Kickstart Your Career in Mortgage Broking with Loan Market Neo!

Are you looking to break into the mortgage broking industry and build a rewarding career in finance? At Loan Market Neo, we provide a supportive, growth-focused environment where you’ll gain hands-on experience, develop industry knowledge, and receive the training you need to succeed. We’re all about teamwork, career development, and celebrating success!

The Role

This entry-level position is perfect for someone eager to learn the ropes of mortgage broking. Based in our Bundall office, you’ll be working closely with experienced brokers, learning the end-to-end loan process, and helping clients achieve their financial goals.

What You’ll Be Doing
  • Assisting brokers with loan applications, documentation, and client follow-ups.
  • Learning to navigate CRM systems and financial software like MyCRM and Apply Online.
  • Liaising with clients, lenders, and referral partners (real estate agents, accountants, etc.).
  • Supporting the loan process from application submission to settlement.
  • Developing a strong understanding of lender policies and loan products.
What We’re Looking For
  • A passion for finance and a desire to start a career in mortgage broking.
  • Strong attention to detail and time management skills.
  • Excellent communication and customer service skills.
  • A proactive, can-do attitude with a willingness to learn.
  • Tech-savviness and the ability to adapt to new systems and processes.
No Experience? No Problem!
  • A background in customer service, administration, or banking is beneficial but not required.
  • We offer training and support to help you gain industry knowledge.
  • A Cert IV in Finance and Mortgage Broking (or willingness to complete one) is preferred but not essential.
Why Join Loan Market Neo?
  • Structured career pathways into broking or support roles.
  • Ongoing training and professional development.
  • Access to industry-leading technology to streamline processes.
  • A fun, supportive team that celebrates wins together.

If you’re ready to take the first step in your mortgage broking career, we’d love to hear from you! Apply now and start your journey with Loan Market Neo.


About Loan Market

Flagstone Creek, QLD, Australia

We've been helping people into homes for two decades.

Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.

The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.

Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.

Source: This is an extract from the company's own website.

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