MEDICAL RECEPTIONIST – CASUAL

North East Family Medicine is a rapidly growing and progressive General Practice in Wangaratta that provides high quality medical care. We are experienced, dynamic group of 9 General Practitioners, 4 practice nurses, one Pharmacist and an administration team of seven and looking for the right person to join us.

On offer is:

• Pay well above award rates
• A positive team culture
• A rewarding career
• Business Hours: Monday to Friday 8am and 6pm
• All shifts will require availability at start or end of business hours

Are you…

• Enthusiastic about a career in health?
• Available for shifts anywhere between 8am and 6pm?
• Motivated to deliver excellent customer service?
• Confident using IT in an office setting?
• A fast learner?

If yes, then apply here!

A role within our team will lead to the development of advanced customer service and problem-solving skills, exposure to advanced IT processes in an (almost!) paperless environment and medical administration knowledge which can lead to a satisfying career in medical administration or, be the stepping stone to other administration roles in the future.

Essential Criteria:

• Minimum 12months of previous medical reception OR general office administration experience
• A positive and friendly telephone manner
• Excellent interpersonal, written and verbal communication skills, including the ability to engage with patients, health practitioners, internal and external stakeholders
• Strong IT skills and computer literacy with a thorough knowledge of MS Office; incl Word and Excel and comfortable with the electronic demands of a paperless office
• Solid organisational skills and outstanding attention to detail and the ability to cope well with and adapt to change
• Ability to build positive relationships and maintain patient and practice/workplace confidentiality
• Excellent time management skills, including the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines
• Dependable and punctual with a mature attitude and strong work ethic
• Excellent presentation

Please email your CV with covering letter addressing the essential criteria to:

[email protected]

Please read the Essential Criteria carefully and DO NOT apply if you cannot meet these requirements.

Due to the high number of applications only successful candidates will be contacted.

Applications close 18th March - unless position filled prior