Position Title: Patient Bookings Officer
Employment Type: Permanent Full Time
Hours per week: 38
Position Grade: Admin Officer level 4 (Year1-2)
Salary: $72,285.45 - $73,940.16 base salary per annum
Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019
Department Name: Medical Imaging

About us:
St Vincent's Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.

Benefits of working at St Vincent's include:

• Generous salary packaging and Fitness Passport for eligible staff
• Opportunity to access a wide of range of clinical and non-clinical education programs
• Supported post graduate opportunities within applicable fields
• Career development opportunities across the St Vincent's Health Australia Network
• Employee Assistance Program
• Work/Life balance

About the role:
We are seeking a dedicated and efficient Patient Bookings Officer to join our team. In this role, you will provide exceptional customer service to members of the public while working in a fast-paced and dynamic healthcare environment. You will be responsible for scheduling, managing patient data, ensuring compliance with hospital procedures, and building positive relationships with stakeholders, referrers, and department staff.

Diversity and Inclusion at St Vincent's:
St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability.

Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2024_015) or subsequent revisions in force. Appointment and ongoing employment will be subject to continued compliance with this policy directive.

About you:
We are seeking a skilled and energetic, highly organized, detail-oriented professional with excellent communication and interpersonal skills. You will be proficient in managing a variety of tasks, both independently and collaboratively, and have a strong understanding of hospital administration procedures. A proactive approach to problem-solving, the ability to handle sensitive information in a respectful manner, and the ability to work well within a supportive team will be key to success in this position.

Application Instructions:
To have your application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the 'Selection Criteria' as below. Internal applicants i.e. current employees of St Vincent's Hospital or an entity of SVHA are required to apply via their Workday account.

Selection Criteria:
1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia.
2. Possess strong communication and interpersonal skills, both written and verbal.
3. Able to manage stakeholder expectations when scheduling appointments across a busy diary.
4. Demonstrates the ability to perform multiple tasks simultaneously to achieve targets.
5. Demonstrates high level of attention to detail and ability to follow detailed instructions.
6. Ability to maintain confidentiality and a high degree of personal responsibility.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Applications close on 19 March 2025