The Company

Our client is dedicated to delivering high-quality education and student support services. They foster a collaborative and student-focused culture, ensuring learners receive the guidance and resources needed to succeed.

The Role

As a Student & Course Facilitator, you will be responsible for student management, course coordination, and administrative duties that support student success. You will handle student enquiries, process enrolments, manage course schedules, and liaise with trainers, compliance staff, and other stakeholders.

Key Responsibilities

• Manage student enrolments, transcripts, invoicing, and payment plans
• Handle student queries and provide ongoing support
• Schedule courses, trainers, and maintain the training calendar
• Process course transfers, cancellations, and extensions
• Ensure compliance activities and reporting requirements are met
• Maintain and update student records and databases
• Generate internal reports and support external reporting requirements
• Assist with general office administration and research tasks

The Successful Candidate

To excel in this role, you will have:

• A Diploma or Certificate IV in Business Administration (or equivalent experience) preferred
• Minimum 2 years of administration experience (RTO experience highly regarded)
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Experience with Vettrak, Canvas, Zoom, Monday.com (preferred but not essential)
• Excellent communication and organisational skills
• The ability to work well under pressure and meet deadlines
• A proactive, problem-solving mindset with strong attention to detail
• A customer-focused approach and the ability to work independently or as part of a small team

How to Apply

If this opportunity sounds like your next career move, we would love to hear from you! For a confidential discussion, please submit your resume by clicking the ‘Apply Now’ button.

Please note that only shortlisted candidates will be contacted.

Edutemps is an Education Support Agency providign business soutions across staffing, compliance, learning design and professional development for the education sector.