We are looking to engage the services of an experienced manager to drive the day-to-day operations of a large Motel composed of 50 accommodation rooms of various configurations. This role is ideally suited to an individual with strong business acumen seeking an enjoyable and challenging work environment in a growing regional Australian town. Whilst previous motel experience would be a strong advantage, we would be willing to train the right person able to demonstrate a passion to succeed in the hospitality industry.

The successful applicant will be required to:

• talent acquisition, train, supervise, counsel and discipline staff as required; and
• Control staff hours to ensure that no unnecessary expenses are incurred;

• Manage all areas of guest and customer relations, including enquiries, guest experience, checking-in/out, group bookings, conference bookings, etc;
• Provide first line management of property reservations through Phone, Web, Email, Walk-in and online channels;
• Conduct first line financial management of property accounting;
• Compile weekly and monthly property reports;
• Participate in weekly management team conference calls;
• Manage all property staff, including:
• Stay engaged across all property facilities to maintain high standards of property and room functionality/cleanliness through a formal quality assurance process;
• Overseeing the sustainment and maintenance of property upgrades;
• Ensure the Motel Property (Accommodation areas and amenities (Pool)) is run in accordance with company policies;
• Ensure stock levels are maintained to sustain all business as usual activities;
• Ensure compliance with all legal and regulatory requirements; and
• Escalate issues to our management team as necessary.

In addition, you will need to maintain high levels of energy and present with a customer focused demeanor in sometimes challenging situations. You will need to take pride in your service delivery and the standard of quality provided by the property. You will be able to build and maintain enduring relationships with your staff, guests and customers.

You will be required to work autonomously, with full support from a dynamic company committed to the successful growth of our business model.

The successful candidate will be offered a competitive salary package, including incentives and if required, onsite accommodation with all utilities included.

This role is available for an immediate start, and if you believe you are suited, we are looking forward to receiving your CV and cover letter. Due to the large volume of applications, we are likely to receive, only shortlisted candidates will be contacted to arrange an interview.