Join us at Brisbane Geriatric and Adult Medicine Practice, a small physician-owned medical practice located in the North West Specialist Centre at Everton Park. We specialise in geriatric medicine and strive to offer the best quality medical services in a personal and caring manner.

Key Responsibilities:

• Warmly greet and assist patients in a friendly and professional manner.
• Efficiently schedule appointments, manage patient records, and maintain the reception area.
• Promptly answer phone calls, address patient inquiries clearly, and provide information as needed with patience.
• Learn and proficiently use Gentu and other IT systems, for scheduling, record-keeping and communication.
• Process billing through Medicare, DVA and private health insurers.

Skills and Attributes:

• Previous customer service experience is required, preferably in a medical clinic or healthcare setting.
• Skilled using IT software. Previous use of Gentu or Genie platforms advantageous but not mandatory.
• Organised and able to multitask.
• Exceptional communication and interpersonal abilities.
• Ability to work effectively within established systems and processes.
• Familiarity with medical terminology and office procedures is advantageous but not mandatory.

Benefits of Joining Us:

We know the importance of a positive and supportive work environment for our staff. This workplace is not owned or managed by a large corporation and staff contributions are acknowledged and rewarded.

This full-time role would be suited to someone who is either wanting to continue their career or is ready for a change. We are looking for a person with the right skills and attributes to contribute to our small practice. Medical Receptionist experience will be well regarded but is not a necessity for the right applicant.

An $80,000 per annum + super total remuneration package will be offered for this role, negotiable depending on experience.

How to Apply:

If you are a driven individual who shares our commitment to quality, personalised care for the elderly, we invite you to apply. Please submit your resume and a cover letter outlining your qualifications, experience and availability to [email protected]

Application content:

Your application should include responses to the following:

• Outline your experience as a medical receptionist (number of years and type of work).
• Confirm your right to work in Australia (ie: citizenship or visa type).
• Outline your previous customer service experience.
• Confirm past experience with practice management software and Microsoft Office programs.