Job Title: NDIS Admin Assistant

Location: Redcliffe QLD 4020

Job Type: Full-Time / Part-Time / Casual

Salary: Competitive, based on experience

About Us: Active Support Australia is a registered NDIS service provider which enables people with disabilities to take control of their health and wellbeing, by helping them achieve their goals. We are dedicated towards providing quality care and support to individuals under the NDIS (National Disability Insurance Scheme). Our mission is to empower and enrich the lives of our clients, promoting independence and well-being through tailored support services.

Job Description: We are seeking a highly organized and compassionate NDIS Admin Assistant to join our team. The successful candidate will play a crucial role in ensuring smooth administrative operations and providing essential support to our clients and staff. If you are detail-oriented, proactive, and passionate about making a positive impact, we would love to hear from you.

Key Responsibilities:

• Manage and maintain client records and documentation.
• Assist with coordinating support services for clients.
• Assisting with rostering, training records, and office inventory.
• Liaise with clients, families, and support workers to ensure effective communication.
• Handle enquiries and provide information about our services.
• Process NDIS claims and payments.
• Uploading invoices and receipts in Xero.
• Support the team with general administrative tasks as needed.
• Support the HR and recruitment team with onboarding new staff.
• Ensure compliance with NDIS guidelines and regulations.
• Assisting with social media and event coordination.

Qualifications and Skills:

• Previous experience in an administrative role, preferably within the NDIS sector.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Understanding of NDIS processes and requirements is highly desirable.
• Relevant qualifications in administration or a related field are a plus.

Why Join Us:

Opportunity to make a meaningful impact in the lives of individuals with disabilities.

• Supportive and collaborative team environment.
• Ongoing training and professional development.
• Competitive salary.
• Flexible working hours to suit your lifestyle.
• Must hold a Driver’s License, Blue Card, and Yellow Card

How to Apply: If you are passionate about making a difference and meet the above criteria, we encourage you to apply. Please submit your resume and a cover letter detailing your experience and why you are the ideal candidate for this role.