• Full time fixed term Parental Leave Cover until 5th February 2026
  
• Exciting opportunity to provide support for Hospital systems and be the subject matter expert in the use and implementation of all clinical systems
  
• Base Salary HEO 7 (38 hours), $117,864 p.a. - $128,408 p.a.+ 17% superannuation
  

About the opportunity

An exciting opportunity to join The University of Sydney Veterinary Teaching Hospital and be part of building the future of veterinary clinical education at the University of Sydney.

As part of the Sydney School of Veterinary Science which is ranked #1 in Australia, the University Veterinary Teaching Hospital Sydney (UVTHS) provides clinical learning experience for veterinary students with staff engaged in professional training programs through the provision of veterinary services to the public.

We are currently seeking a Business Support Coordinator to provide support for the use of a range of applications used in the Veterinary teaching hospitals and conduct long-term improvements to ensure efficiency with the evolving business requirements as required.

UVTHS is a combined referral and primary care small animal hospital with access to a range of specialist services, expertise, and equipment to offer excellent care to our patients. We benefit from a loyal clientele who always want the very best for their pets.

This is your chance to have a marked impact on the future of the veterinary profession through your contribution and support of the clinical service and training of students

Your key responsibilities will be to:

• analyse and report on business requirements stemming from incidents and staff requests
  
• provide high quality customer service, resolving matters in an effective and timely manner
  
• configure and run reports as requested by operational and senior executives
  
• manage internal stakeholders at different levels (i.e. operational to senior executives) and external (vendor) relationships to ensure effective and efficient use of individual systems/applications
  
• work with clinical staff to understand business needs and investigate solutions/process improvements
  
• work with the ICT Lead Applications Support Specialist to configure and set applications to deliver to business needs
  
• train new and continuing staff in the use of applications used in the Veterinary teaching hospitals
  
• be responsible and accountable for keeping accurate and complete records and contribute to ICT and business knowledge management.
  

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a

Business Support Coordinator who has:

• tertiary qualifications in Information Technology or extensive experience working with software and business solutions
  
• demonstrated skills/experience in the support of business application
  
• demonstrated writing and communication skills, to communicate effectively with ICT staff and non-ICT business stakeholders
  
• ability to work on multiple projects and activities according to agreed schedules, timelines, and deliverables with minimal supervision
  
• highly developed computer skills.
  
• demonstrated initiative, judgement and proactive problem solving and decision-making skills
  
• demonstrated ability to network and engage a variety of stakeholder groups
  
• strong time and workload management skills excellent interpersonal, verbal, and written communication skills.

Desirable Technical skills

• technical skills with Veterinary Patient Management Systems like RX Works and in clinic systems like Cubex, SmartFlow etc

Work Rights

You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Chris Masaoka, Recruitment Operations by email to [email protected].

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close Sunday 02 March 2025 11:59 PM