Acro Kids is a family run business, providing a range of non-competitive, recreational gymnastics and parkour programs designed for toddlers to teens of all levels of ability from beginner to advanced, operating from both Mornington and Braeside. The role of Customer Service Officer will provide a wide range of customer service support to enable the business to run effectively and efficiently.

More details:

• Monday – Wednesday 9am-2pm (15 hrs per week)
• This role is based at our Braeside venue.
• You’ll be handling customer queries (phone, email, social media DMs)
• Following up trials and making enrolments
• Maintaining our customer database
• Manage the Acro Kids calendar including events, term activities, birthday parties and holiday programs
• Invoicing
• Filing and organising

To be considered for this position, you will:

• Ideally you’ll have experience working in a small business or a fast paced environment in a similar role.
• Have strong written and verbal communication skills, confident speaking on the phone with clients
• Love multitasking – have the ability to switch between tasks with ease
• Be a quick thinker and good problem solver
• Be a bubbly and positive personality with a can do attitude
• Be tech savy, know your way around a computer and have experience working with customer database programs (we use iClass)
• Be reliable!

What we will offer you:

• An absolutely awesome and supportive work environment and team to be part of
• $35 per hour plus super
• Potential to lead to a permanent role
• On the job training and professional development
• Immediate start available

Check out the link below for more information on the role and how to apply!

www.acrokids.com.au/join-our-team