Parts Interpreter & Customer Service. Seeking a customer focussed individual with sales experience to join our dynamic and growing company within the quarry and conveyor industry.

We are an Australian owned company with our Headquarters North of Brisbane. We are a focused on the delivery of aftermarket spare-parts and conveyor belting services to a range of customers and industries. The company has been in business since 2009 and continues to grow each year. We have offices in Brisbane, Sydney, Melbourne and Perth. This job is for work at our Brisbane office, full-time.

Due to this growth we are seeking to hire a Parts Interpreter & Sales person to service our existing clients and assist with new business. This role will see you working with the business development team and logistics team to deliver a superior service to our customers. You will also be supported with technical and sales training. As a progressive company we are always looking to develop and progress our staff.

It would be beneficial for you to have the following:

• Willingness to learn
• Good phone manner
• Mechanical aptitude
• Experience in industrial sales, spare parts or a heavy related industry
• Experience with business to business (B2B) if no heavy industry experience
• If you have parts-interpreting experience, this will be particularly valuable.
• Experience utilising CRM's (we use Odoo ERP)
• Ability to communicate effectively
• Be a team player
• Ability to multi task
• Able to work unsupervised
• Have a fork lift ticket (but not a must)
• Have current drivers license

Detailed responsibilities will include:

• Customer Support
• Customer Sales
• Parts interpreting
• Support the External Support/Sales team
• Work with suppliers
• Reading and understanding machinery manuals
• Providing accurate and timely forecasts of future demand
• Report on market information.
• Have good working relationships with the entire team
• Willing to travel locally if required
• Achieve sales targets and KPIs

We will invest in your growth, providing you with direction, leadership, and recognition. We will value your contribution and nurture your personal and professional development.

Our Purpose:

Purpose: Empowering customer success by providing quality products and services, available when you need them.

Our Values

• Not just a supplier, we are a partner - We form life-long partnerships with our customers based on shared value and trust.
• Commitment to affordable quality and reliability – Our commitment to quality, reliability and safety ensures that we contribute positively to your success
• Safety as a culture. By prioritising safety, we establish a secure environment for our team, customers and partners, laying a strong foundation for success.
• We have what you need, when you need it - Downtime matters. We work with you to keep you running.
• Life-long learning and adaption - Continual evolution based on learning, innovation and self-reflection.
• Radically open and honest - Transparent, honest and open communication is a cornerstone of our organisation, both internally and externally.

We hold our values dear and they guide our actions and thinking on a daily basis. If you feel these values fit with you, we'd love to meet you for an interview. Please provide us a resume along with a brief statement about why you are interested in the role.