About Us

Wood Enterprises (Aust) Pty Ltd is a proud Queensland-owned Manufacturer’s Agent, representing top-tier electrical appliance brands across Queensland and Northern NSW. We are dedicated to providing outstanding service and support to our clients, agents, and customers.

The Opportunity

We are looking for a motivated and customer-focused Internal Sales & Customer Service Representative to join our team at our Virginia office on a full-time basis. This role is a key point of contact for our clients, agents, and customers, providing exceptional service via phone, email, and face-to-face interactions.

Key Responsibilities

• Answer incoming calls and efficiently process sales inquiries.
• Act as a sales contact for suppliers, customers, and agents.
• Manage and respond to email inquiries in a timely and professional manner.
• Facilitate seamless communication between staff and customers to ensure superior service.
• Build and maintain strong relationships with both customers and internal teams.
• Support External Account Managers with sales and customer-related matters.
• Assist with general office administration as needed.

About You

• A self-motivated professional with a friendly and positive attitude.
• Detail-oriented with a commitment to accuracy.
• Strong verbal and written communication skills.
• A team player who thrives in a collaborative environment.
• Prior experience in the appliance industry is beneficial but not essential.

What We Offer

• A competitive salary based on experience.
• Ongoing training and professional development.
• A supportive team environment.

If you're looking for a rewarding role within a well-established company, we'd love to hear from you!