Executive, Brand & Customer Relations
TAK Products & Services
Posted 4 days ago
About Us
TAK Products & Services is a leading brand in decorative laminates and interior surfacing solutions. At Lamitak Studio, our flagship showroom, we curate a premium experience for architects, interior designers, developers, corporate clients, and homeowners.
Job Summary
We are seeking a polished, service-oriented individual to represent our brand and deliver customer experiences aligned with luxury retail standards. This role is ideal for candidates who enjoy a vibrant showroom environment and are comfortable working weekends.
Job Descriptions
As the first point of contact at Lamitak Studio, you will:
Welcome and engage walk-in customers, designers, architects, and corporate clients
Deliver exceptional customer service aligned with luxury brand standards
Manage showroom appointments and visitor registrations
Conduct basic product introductions and showroom walkthroughs
Maintain showroom presentation, ambience, and display readiness
Handle enquiries via phone, email, and messaging platforms
Coordinate closely with Sales team on customer follow-ups
Track visitor data and prepare engagement reports
Support branding events, product launches, and customer engagement initiatives
Job Requirements
2–3 years of experience in customer service, luxury retail, hospitality, or showroom environment
Ex-cabin crew or candidates with luxury retail/showroom experience are strongly encouraged to apply
Mature candidates with strong grooming standards and excellent customer relations skills are welcome
Good communication and interpersonal skills, with the ability to engage effectively with a diverse range of customers
Well-groomed, confident, and professional in presentation
Strong interpersonal and communication skills
Service-driven with strong attention to detail
Basic Knowledge in Microsoft Office (Excel, Word, PowerPoint)
Comfortable working weekends and public holidays as part of scheduled shift rotation
Comfortable to travel between two work locations when assigned
Experience in interior design, building materials, or related industries will be an advantage
This role may require standing for extended periods at the showroom
Work Schedule
Additional allowance provided for grooming and clothing
5-day work week (Shift based on 44 hours per week).
Required to work on both Saturdays and Sundays, with generally one Saturday and one Sunday off per month.
By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to ••••@tak.com.sg.
About TAK Products & Services
TAK owns a range of interior product and service brands that inspire people to express themselves and make the most of their spaces. Our business is built on the Asian values of honour, reliability, respect, and integrity and our customers have trusted TAK’s people and quality since 1989.
We set the standards for the others to follow, consistently delivering inspirational and pioneering design, matched with first-class customer service.
Through TAK’s own brand of high pressure laminates – Lamitak – we combine the best of product innovation with design expertise. We want the world to understand the potential of laminates to create amazing spaces.