Monitoring Operators

Buddi Pty Ltd

Darwin

Security Services Industry Award 2020 Lvl 4 with salary progression & penalties

Buddi is a global provider of security services and equipment in the Criminal Justice sector. This is an exciting opportunity to join an innovative small team dedicated to ensuring community safety through utilising advanced electronic monitoring technologies.

Currently seeking candidates for full-time shift work role as a Monitoring Operator.

Supportive small team environment

Overtime shifts with penalty rates will be available

Unique and interesting role where you can make a difference to your community

The Role

Maintain professional and supportive relationships with Police, Community Corrections, Custodial, Health and Youth Justice.

Undertaking technical analysis of systems to provide an informative response to a range of government agency enquiries.

Conduct monitoring, for a range of Wearers across the Northern Territory subject to electronic monitoring conditions, such as GPS tracking.

Accurately entering confidential data into systems.

Handling of inbound and outbound phone calls to effectively provide and obtain necessary information.

Ensure alerts are addressed promptly and referred for resolution to relevant government agency.

In a fast paced and responsive environment maintain Buddi’s high quality standards.

About You

Strong organisational skills and attention to detail, with the ability to prioritise and multitask are essential.

Effective communication and listening skills with internal and external stakeholders.

Confident phone manner.

Ability to work with the minimum of supervision and utilise own initiative

Proven ability of being a ‘team player’.

Intermediate level of computer skills (or ability to be a fast learner!!) as the role undertakes a high level of data entry, reviewing and quality assurance.

Maintain a high level of confidentiality and impartiality.

Ability to work dayshift and nightshift on a fixed, ongoing roster.

Benefits

Salary progression

Supportive small team environment

10 minutes from the City Centre

Free parking

Unique and interesting role where you can make a difference to your community

Penalty rates and also the opportunity to work Overtime

If you are reading this and are excited about committing to a new career where you are contributing not just to a great team, but also to your community, then the next step is to write a covering letter and tell us more about your interest in the role and why you feel qualified. Please specify which role you are interested in, Full-time shift role, Mon- Fri days only or Casual shift work.

Before you start typing, we just want you to read the following requirements below to make sure you will pass our mandatory criteria for employment, which are:

Confident that you will satisfactorily pass the Federal Police check and Working with Children check

Authorised to work in Australia

To be considered for this position applicant's must also provide an updated CV. Please note only shortlisted Applicants will be contacted.

Our Values: BIG in Innovation | Unique in our Delivery | Dedicated to our Community | Diverse in Culture | Integrity in all we do