Join Our Growing Aesthetic & Wellness Team

We are looking for a warm, professional and passionate Front Desk / Dermal Therapist / Massage Therapist to join our growing aesthetic and wellness clinic.

This is a diverse role suited to someone who loves beauty, skin, wellness and exceptional client experiences. You will be an integral part of the team, creating a welcoming environment for clients while providing high-quality dermal and massage treatments.

About the Role

This position combines front-of-house reception, client coordination and hands-on treatment services. You will work closely with our clinical and wellness team to ensure every client receives a professional and personalised experience from the moment they walk through the door.

Key Responsibilities

Front Desk & Client Experience

Welcome and warmly greet clients

Manage bookings, appointments, cancellations and enquiries

Answer phone calls, emails and social media enquiries

Process payments and manage POS systems

Maintain accurate client records and treatment notes

Assist with opening and closing procedures

Maintain a clean, organised and professional reception area

Provide outstanding customer service and build strong client relationships

Assist with retail skincare sales and product recommendations

Support the team with daily clinic administration

Dermal Therapy

Perform professional skin treatments within your qualifications and scope of practice

Skin consultations and treatment planning

Perform treatments such as facials, skin needling, IPL and other approved dermal therapies

Educate clients on appropriate home-care routines

Recommend professional skincare products based on individual skin concerns

Maintain high standards of hygiene, infection control and treatment-room presentation

Massage Therapy

Provide professional massage treatments within your qualifications and scope of practice

Conduct appropriate client consultations

Tailor treatments to individual client needs

Maintain a calm, relaxing and professional treatment environment

Ensure treatment rooms are prepared and maintained to a high standard

About You

We are looking for someone who is:

Qualified in Dermal Therapy, Beauty Therapy and/or Massage Therapy

Confident, friendly and approachable

Passionate about skin, beauty, wellness and the aesthetic industry

Professional and well-presented

Customer-focused with excellent communication skills

Comfortable working independently and as part of a team

Organised and able to multitask in a busy environment

Confident recommending skincare and treatments

Reliable, punctual and enthusiastic

Passionate about delivering an exceptional client experience

Previous experience is required

What We Offer

A beautiful, professional aesthetic and wellness environment

Supportive and collaborative team culture

Opportunities for professional development and training

Staff treatment and product benefits

Opportunities to expand your skills across aesthetics, dermal therapy and wellness

Career progression within a growing business

A varied role where no two days are the same