Permanent position with full-time hours for long-term career growth

Employee-focused culture with development opportunities and team events

Competitive pay, annual reviews, and a wellbeing program

About the Company

Pulse Anaesthetics provides specialised anaesthetic services focusing on safety, precision, and patient care. Housed in a stunning heritage building near the vibrant Hutt Street in Adelaide CBD, their team collaborates closely with hospitals and medical practitioners to ensure seamless anaesthesia management while upholding exceptional standards of care. As a benefits-driven organisation, Pulse Anaesthetics prioritises its employees, fostering a supportive workplace with exceptional staff practices.

About the Role

We are looking for a Client Service Officer to provide exceptional customer service and administrative support. This role offers the chance to contribute to a high-performing, values-driven team, with benefits including professional growth opportunities, team-building events, and annual salary reviews. Bring your expertise and passion for client care to a role where you can thrive.

Duties

Deliver exceptional customer service and support to clients and doctors

Manage administrative tasks, including scheduling and documentation

Communicate with patients, medical rooms, and third-party providers

Maintain accurate client records and ensure confidentiality

Assist with office management and team event coordination

Foster a positive team culture through collaboration

Ensure compliance with policies and high service standards

Skills & Experience

Proven experience in customer service and administration

Strong organisational and multitasking abilities

Excellent communication skills

Proficient in Microsoft Office and medical software

High attention to detail and confidentiality

Strong problem-solving skills and proactive mindset

Experience in healthcare or medical environments is a plus

Culture & Benefits

Wellbeing Program: Monthly activities during and after hours

Performance Bonuses: Annual reviews linked to rewards

Salary Reviews: Competitive annual salary adjustments

Recognition: Celebrate individual and team achievements

Team Events: Regular bonding activities and workshops

Emotional Intelligence: Bi-monthly development workshops

Annual Winery Day: Exclusive staff and doctor event

Birthday Perks: Celebrate your special day

Service Awards: Honour long-standing contributions

Fun Culture: Supportive, inclusive, and vibrant team spirit

Monthly Socials: End-of-month drinks with staff and doctor

How to Apply

Click APPLY to submit your application, including a cover letter and CV, in one document in Microsoft Word only. Applications can be addressed to Tanisha Connelly, quoting reference number JO-26••-••989. Telephone enquiries are welcome at (08) •••• •842.