Patient Care Coordinator (Part-Time)

3 Days Per Week | Woolooware, NSW 2230 | $35/hour + Super

About Express Pathology

Express Pathology is a national mobile pathology collection service, making blood testing more convenient and accessible for patients across Australia.

We work with leading telehealth providers, specialists and healthcare businesses, coordinating pathology collections both in patients' homes and through our nationwide network of pathology partners.

As we continue to grow, we're looking for an organised, proactive and personable Patient Care Coordinator to join our team in Woolooware.

About the Role

This is a hands-on role where you'll become the central point of contact for our patients, nurses and healthcare partners.

No two days are the same. One minute you'll be helping a patient book an appointment, the next you'll be coordinating our nationwide nursing network or supporting one of our clinic partners.

If you enjoy solving problems, keeping things organised and providing exceptional customer service, we'd love to hear from you.

What You'll Be Doing

Coordinate patient bookings and appointments

Answer phone and email enquiries

Liaise with patients, nurses and clinic partners

Schedule and manage mobile pathology collections

Follow up outstanding bookings and enquiries

Keep patient records accurate and up to date

Assist with day-to-day operations and administration

Help improve internal processes as we continue to grow

About You

We're looking for someone who is:

Friendly, professional and approachable

Highly organised with excellent attention to detail

Comfortable managing multiple priorities

A confident communicator over phone and email

Proactive and able to take ownership of tasks

A quick learner who enjoys new challenges

Reliable and enjoys working as part of a small team

Healthcare or medical experience is a bonus, but not essential. We're happy to teach you the industry—the most important thing is finding someone with the right attitude, strong organisational skills and a genuine desire to help people.

What We Offer

$35/hour + Super

Part-time role (3 days per week)

On-site position based in Woolooware (2230)

Work directly with the founders of a fast-growing healthcare business

A supportive and collaborative team environment

Opportunity to grow your responsibilities as the business continues to expand

If you're someone who enjoys helping people, thrives in a fast-paced environment and wants to be part of a growing Australian healthcare business, we'd love to hear from you.