This front office position involves all aspects of reception operations, including:

Welcoming guests with a warm and professional attitude.

Managing check-ins and check-outs.

Facilitating guest requests and enquiries efficiently.

Liaising with sales, housekeeping and maintenance.

Processing reservations and payments.

Assisting in creating a positive guest experience from arrival to departure.

What We’re Looking For

We are looking for a team player with:

A minimum of 12 months experience in a receptionist or front office role.

A passion for customer service and attention to detail.

Excellent communication and time management skills.

Confidence using Microsoft Office applications and reservation programs.

A professional appearance and positive attitude.

Flexibility to work a rotating roster across AM and PM shifts, including weekends and public holidays.

Sales / digital marketing experience or qualifications would be well regarded.

Australian permanent residency (preferred)