Quality Assurance Officer – Medical Reports

About us:
Medicins Legale is the leading medico-legal firm in personal injury and workers compensation industry. We are 100% Australian owned and have been delivering high-quality medical assessments and reports for more than 15 years. With a strong commitment to accuracy, professionalism and service, we are seeking to expand our Quality Assurance team with the right people.

About the role:
We have a unique and exciting opportunity to join our industry leading Quality Assurance team. We are looking for a happy, enthusiastic and detail-oriented individual who is eager to build on your current skills and experience. This highly sought after role involves reviewing a diverse range of medical reports from a technical and quality perspective, liaising with a range of medical experts across different specialties, and providing high-level administrative support. You will have the ability to build on your existing knowledge of Personal Injury claims via exposure to a variety of reports from schemes such as Workers Compensation, Motor Accident, Public Liability, Income Protection, Medical Negligence and other jurisdictions on a national scale. You will be part of a professional and friendly team where your contribution will directly support positive client outcomes. Work from home available.

About you:
We are seeking someone who is highly organised and thrives in a fast-paced environment. You'll be a self-motivated professional who takes initiative and ownership of your work, demonstrating reliability and drive in everything you do. We need someone who can work independently with minimal supervision while also collaborating effectively as part of our close-knit team. The ability to consistently meet tight deadlines while maintaining exceptional quality standards is essential. Strong written and verbal communication skills are essential, along with proficiency in computer-based systems. Experience in Personal Injury Schemes particularly in Case Management or Technical roles, including interstate experience, and/ or familiarity with AMA Guides to the Evaluation of Permanent Impairment 4th or 5th edition (or similar) is highly desirable.

Selection Criteria – You will have:

Excellent written and verbal communication skills

Strong attention to detail

Self-motivated with strong initiative, problem solving and accountability

Proven ability to work independently and manage your own workload

Demonstrated reliability and consistency in delivery of outcomes

Results-driven approach with a commitment to excellence

The ability to manage multiple tasks and deadlines

A team-oriented and positive attitude

Flexibility and a willingness to learn

Experience with case management, personal injury/workers compensation legislation (highly regarded)

Understanding of medical or legal terminology (advantageous)

This is a full-time position. Flexible working arrangements, including work from home and alternate hours (including weekends), may be considered for the right candidate.

To apply:
Please include a cover letter addressing the questions below. Applications without a cover letter will not be considered.

Have you worked in a role which requires a sound understanding of personal injury claims management processes?

Please highlight any personal injury scheme or claims management experience you have.

Have you worked in roles requiring an understanding of legal or medical terminology? Please provide an example.