Launch Recruitment is representing a well-established, mature software business delivering customer-facing systems on the lookout for a Senior Technical Services Consultant to help shape the next stage of their infrastructure and operations maturity.

You'll sit at the intersection of hands-on technical operations and strategic change, contributing to infrastructure design, driving process improvement, and playing an active role in project discovery and uplift initiatives

Responsibilities include:

• Managing and evolving Windows/Linux environments across AWS and Azure cloud (AWS expertise highly desirable)
• Overseeing Active Directory, Exchange, DNS/DHCP and file services
• Working across network infrastructure, routers, firewalls, VPNs, TCP
• Managing relationships with internal and external IT service providers
• Reporting on SLAs and operational metrics
• Approving production migrations and infrastructure changes into support
• Mentoring junior TechOps team members when required
• Contributing to infrastructure design and discovery phases of enterprise projects
• On-call requirements once per month

What you'll bring:

• Solid experience administering Windows/Linux environments and cloud platforms (AWS and Azure)
• Strong grounding in AD, Exchange, DNS/DHCP and file sharing services
• In-depth network infrastructure knowledge
• A good working understanding of databases (DBA-level expertise not required)
• AWS/Azure certifications - desirable
• A genuine appetite for process improvement and enterprise-level change management
• Self-motivation and the ability to work autonomously
• Strong communication skills are a non-negotiable

This is a great opportunity for someone who wants more than a "keep the lights on" role. You'll have genuine input into infrastructure direction and enterprise controls, within a friendly, mature, collaborative team that knows how to get things done.