Student Management Officer

Key Responsibilities

1. Fact-Finding & Investigation

· Conduct student and witness interviews.

· Review CCTV and establish incident timelines.

· Gather and maintain relevant evidence.

· Prepare incident reports and summaries for school leaders.

2. Preventive Student Management

· Patrol behavioural hotspots and vulnerable areas.

· Supervise students during key periods.

· Engage students proactively and identify concerns early.

· Support behaviour education and preventive programmes.

3. Student Engagement & Behaviour Support

· Conduct regular check-ins with identified students.

· Build positive relationships and encourage appropriate behaviour.

· Facilitate restorative and reflective conversations.

· Supervise students serving consequences.

· Guide students in reflection journals, behaviour contracts and action plans.

4. Parent Engagement

· Arrange and support parent meetings on student management matters.

· Communicate behavioural updates and intervention strategies.

· Explain school expectations and follow-up actions.

· Assist with parent communication materials on discipline and student management.

Qualification:

The Personnel must have at least 1 year of experience in one or more of the following areas:

• Student management or discipline in schools.

• Case management and documentation.

• Conducting interviews and fact-finding.

• Conflict resolution and restorative practices.

• Working with children and adolescents displaying behavioural or emotional needs.

• Multi-agency collaboration with schools, social service agencies or government organisations.

• Law enforcement (e.g. Singapore Police Force, Auxiliary Police or Investigation Units), particularly in interviewing, fact-finding, evidence documentation and conflict de-escalation.

Contract Period:

Base period from 1 Sep 2026 to 31 Dec 2026

Option period from 1 Jan 2027 to 31 Dec 2027

Option to Extend: The Contractor grants the Authority the option to extend the Contract for a further period of One (1) year.