Mandurah Physiotherapy is a growing physiotherapy and allied health practice committed to providing exceptional patient care and outstanding customer service. We pride ourselves on creating a welcoming environment for our clients and a supportive workplace for our team.

We are seeking a friendly, experienced, and proactive Administration Assistant to join our team on a casual basis. This role offers up to 15 hours per week, with opportunities for additional hours across our locations as required.

Applicants must be available to work early morning shifts and/or late finishes, as well as Saturdays until 1:00 pm

Key Responsibilities

As the first point of contact for our clients, you will play an important role in ensuring a positive patient experience. Your duties will include:

Greeting clients and providing exceptional customer service

Managing appointments, bookings, cancellations, and clinician schedules

Answering phone calls, emails, and general enquiries

Processing payments GPCCMP (Medicare), DVA, NDIS, heath funds and workers compensation/motor vehicle claims

Assisting with administrative tasks and day-to-day clinic operations

Maintaining a professional, welcoming, and organised reception area

Ensuring accurate data entry and record management

About You

To be successful in this role, you will have:

Previous experience in medical reception or a patient-facing healthcare environment is essential

Ability to multitask and remain calm in a busy clinic environment

Strong organisational and time-management skills

Confident answering phones, managing appointments and bookings and greeting patients

Ability to manage appointments, cancellations and rescheduling efficiently

Accurate data entry and attention to detail

Comfortable using computers and learning new practice management systems and portals

Genuine interest in providing a positive patient experience

What We Offer

A friendly, supportive, and collaborative team environment

Ongoing training and professional development opportunities

Career progression as our organisation continues to grow

Flexible working arrangements and the opportunity for additional hours across multiple locations

The chance to make a meaningful difference in the lives of our clients every day

Click “Quick Apply” to express your interest in joining the Mandurah Physiotherapy team, or email your application to ••••@lifereadyphysio.com.au.

If you’re organised, patient-focused and thrive in a busy healthcare environment, we’d love to hear from you.

Apply today and take the next step in your career with Mandurah Physiotherapy!