About Us

State Technics is a South Australian based Managed Services Provider, located in Kent Town, with over 20 years' experience delivering reliable, practical IT solutions to local businesses across healthcare, education, professional services, and not for profit sectors.

We value good engineering, strong teamwork, and place genuine trust in our people to deliver outcomes.

The Role

We are seeking an ICT Engineer to join our Adelaide team.

This role blends Level 2–3 ICT systems and application support, working across multiple client environments primarily within Windows based infrastructure. You'll take ownership of incidents from first response through to resolution, working closely with internal engineers, vendors, and customer stakeholders.

We're looking for someone who is technically capable, reliable, and a strong problem solver, someone comfortable managing competing priorities, adapting to different client environments, and taking ownership of issues end to end. This role suits someone who can work independently or collaboratively, depending on the task.

What You'll Do

Provide Level 2–3 support across ICT systems and business critical applications

Take end to end ownership of incidents, from investigation through to resolution and closure

Troubleshoot and resolve issues across Microsoft environments

Monitor system health and proactively identify opportunities for improvement

Communicate clearly with customer stakeholders and internal teams

Support Windows environments, including high availability and clustered services

Perform root cause analysis and implement long term preventative fixes

Contribute to service improvement initiatives and technical standards

Support upgrades, migrations, and security enhancements

Work closely with a supportive, experienced team, with opportunities to mentor others

What We're Looking For

Proven IT support experience (MSP or in house with transferable skills)

Strong Microsoft 365 and Windows Server knowledge

A confident problem solver who takes ownership

Clear communicator and team player

Technical Experience

Microsoft 365 & Entra ID (Azure AD)

Windows Server, Active Directory, Group Policy

Intune / endpoint management

Networking fundamentals (DNS, DHCP, VPNs, firewalls, Wi-Fi)

Endpoint security and patching

Microsoft certifications are highly regarded.

Why Join State Technics

$80k–$90k + super

Supportive team culture with strong camaraderie

Career growth and certification support

Stable, locally based South Australian business

Onsite car park

Requirements

Full Australian working rights

Current Australian driver's licence