Basic Salary + Allowances + VB

Nearest MRT: Tuas

Multinational Organization

Job Requirements:

Oversee all warehouse operations for assigned customer accounts.

Plan and optimize warehouse space, manpower resources, and operational efficiency through technology and innovation.

Manage customer relationships, handle day-to-day queries, operational issues, and troubleshooting, and coordinate with relevant departments.

Attend KPI review meetings with clients and ensure service levels are achieved.

Monitor and improve KPIs, productivity, inventory accuracy, operational quality, and profitability (P&L).

Drive continuous improvement of work procedures, business processes, and workforce allocation.

Supervise Customer Service Officers, Warehouse Supervisors, and Warehouse Assistants.

Plan and conduct departmental training programs and provide onboarding training for new employees.

Support and mentor junior Operations Managers and warehouse teams.

Lead the implementation of new customers, new business operations, and operational changes for existing customers.

Maintain a hands-on approach to warehouse management and operational support.

Perform any other duties as assigned by management.

Requirements:

Minimum 5-8 years related experience in 3PL warehouse environment (warehouses that provide outsourced logistics services to external customers)

Knowledge of TAPA, GMP, GDP, Halal and other certifications

Experience in warehouse operations and space utilization planning

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