The Personnel Group is a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to include Employment, Health, Training, and Community support through a wraparound model. Operating under sub-brands like MP Recruitment and Aspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values of relationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

We are looking for a compassionate and driven Employment Pathways Mentor to support our customers on their journey to meaningful employment through the Inclusive Employment Australia (IEA) program. You’ll provide tailored mentoring, promote inclusive practices, and ensure a smooth transition from pre-employment preparation to work.

This is a full-time role based in the Wollongong and Corrimal Sites. Travel across the region may be required on an ad hoc basis to support customer engagement and service delivery.

Key Responsibilities:

• Manage a caseload of customers under the IEA contract
• Develop and maintain individualised support plans aligned with customer goals
• Deliver person-centred servicing tailored to individual capacity and aspirations
• Collaborate with Work Preparation Mentors and Workforce Solutions Consultants
• Facilitate warm handovers to In Work Mentors upon employment commencement
• Monitor progress and adjust plans to support readiness and engagement
• Maintain accurate documentation and meet IEA compliance requirements
• Promote inclusive employment practices and accessible service delivery
• Represent Personnel Employment with professionalism and empathy

What You’ll Bring:

• Experience in mentoring, employment services, or disability support
• Strong understanding of inclusive employment and person-centred approaches
• Excellent communication and interpersonal skills
• Ability to manage a diverse caseload and tailor support effectively
• Collaborative mindset and experience working in multidisciplinary teams
• Strong administrative skills and confidence using digital systems
• Passion for helping individuals achieve meaningful employment outcomes
• Compliance-ready: Police Check, Working with Children Check (as required), and current unrestricted Driver’s License

Why work with us?

At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

• Dedicated Induction and Onboarding time
• Flexible work options
• Major retailer discounts
• Health insurance and household expense benefits
• Health and Wellbeing app
• Not-for-profit salary packaging
• Birthday leave (Conditions apply)
• Smartphone and laptop provided
• Relocation opportunities: City, Sea, Mountains, Country
• Accredited training opportunities
• Employee Assistance Program: career, family, financial, and health counselling

Application Process: Please apply via SEEK and complete the required application form. As part of your application, please submit your resume, evidence of relevant qualifications, and a cover letter outlining your interest in the role and suitability for the position. While AI can be a helpful support tool, we encourage candidates to ensure their application reflects their own voice, experiences, and achievements, as authenticity is highly valued throughout our recruitment process. Genuine applications help us better understand your unique strengths and what you can bring to our team.

Applications close on Sunday 23rd August 2026. Shortlisted candidates may be contacted for pre-screening and may be invited to participate in formal interviews prior to the closing date.

Additional Information: Preferred candidates may be required to undertake a range of compliance checks, including NDIS Worker Screening Checks, National Police and Working with Children checks. A current unrestricted driver's licence is essential. For a position description or further information about the role, please contact our People and Culture team at ••••@personnelgroup.com.au.

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.