Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels including PARKROYAL Parramatta, conveniently located in the epicenter of Parramatta's busy eat street. Featuring 286 guest accommodation rooms, 13 meeting spaces, Table 30, BAR30 & Bistro, PARKROYAL Parramatta is the best choice among Parramatta’s hotels.

Pan Pacific Hotels Group is proud to be the first hospitality group in Oceania to be awarded the Global Sustainable Tourism Council (GSTC) certification for all six of our Australian properties! This is a significant achievement that demonstrates our unwavering commitment to sustainability and responsible tourism.

PARKROYAL Parramatta are currently seeking a full-time Meetings and Events Executive to join our enthusiastic team. Reporting to the Meetings & Events Manager, this is a great opportunity to join a high-performing team where you will be responsible for driving event sales, building strong client relationships and coordinating the seamless delivery of meetings and events from initial enquiry through to completion.

Benefits

Attractive salary package

Discounted parking onsite

Hotel discounts through our global alliance program Discovery

50% off food and 50% off beverages at the hotel’s outlets

Discounted accommodation across worldwide Pan Pacific Hotels Group properties

Ongoing learning and development through our learning experience platform

Complimentary meal whilst on shift

Health and Wellbeing - Employee Assistance Program & access to discounted BUPA health cover (offered at a special rate and not part of the standard package)

Reward and Recognition Program

Responsibilities:

Maximise Meetings & Events revenue by converting enquiries into confirmed bookings and identifying opportunities to upsell accommodation, catering and event services.

Proactively engage with existing and prospective clients to generate business opportunities, maintain a strong sales pipeline and support the achievement of revenue targets.

Develop and maintain strong relationships with corporate clients, event planners, venue finders and key stakeholders to encourage repeat business and referrals.

Prepare proposals, negotiate pricing and contracts, and secure bookings that achieve both client expectations and hotel revenue objectives.

Manage the end-to-end event journey, from enquiry and confirmation through to planning, coordination and post-event follow-up.

Conduct site inspections, client meetings and presentations to showcase the hotel's facilities and services and maximise conversion opportunities.

Coordinate event logistics and ensure all event requirements are accurately documented and communicated to operational teams to deliver seamless event experiences.

Maintain accurate records, forecasts and reporting, while managing contracts, event orders, deposits and account settlements in accordance with company policies and procedures.

Ideally you will have:

Minimum 2 years' experience within the hospitality, events, services, travel or a related industry.

Proven experience in sales, with a strong ability to convert enquiries into confirmed bookings and achieve revenue targets.

Experience coordinating corporate meetings, conferences, social events and special occasions.

Strong relationship management and communication skills, with the ability to build rapport and maintain lasting client partnerships.

Experience preparing proposals, negotiating rates and contracts, and managing client expectations.

A proactive approach to identifying business opportunities, upselling services and maximising revenue.

Opera Sales & Catering, Delphi or similar CRM/event management system experience advantageous (training provided).

Strong administrative and organisational skills, with a high attention to detail and the ability to manage multiple priorities in a fast-paced environment.

*Please note only successful applicants will be contacted.