A stable Australian owned International Freight Forwarder with 30+ years in the market is seeking a seasoned Operations Specialist to service Import LCL/FCL/Airfreight customers. Located in SYD HO @ Taren Point.

• Opportunity to become Operations Supervisor!!!
• Company with strong employee retention!

ABOUT THE ROLE:

• Handle FCL / LCL / Airfreight import shipments from PO Placement and management through to delivery and billing.
• Manage customer accounts and build client relationships
• Ensure Customer satisfaction through effective and efficient responses to customer enquiries, issues, and concerns as well as develop new opportunities in different trade lanes, services.
• Ensure all customer details are maintained and kept up to date.
• Assist with some export operations

ABOUT YOU:

• 2+ years Import local Freight Forwarder experience
• 1+ years experience with Cargowise1 - including understanding of workflow (tasks /milestones) and edocs.
• Strong attention to detail
• Understanding of export operations
• Excellent communication and computer skills
• Adaptable
• Excellent Customer Service skills
• Relationship building skills.
• Ability to work independently and as part of a team.

WHAT'S IN IT FOR YOU:

• Supportive team and management
• Opportunities to grow
• Strong employee retention
• Work for a well-established and growing forwarder
• Competitive salary
• Small tight knit team
• Onsite parking
• Australian owned business
• Best in class ERP

To qualify for this role you must have current local experience within International Freight Forwarding and have full working rights in Australia!

If this sounds like the role for you, apply today! Or to discuss Contact Maria on (02) •••• •6 74

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